Lead Housing Assistance Representative

Job Description

Job Description

OAKLAND HOUSING AUTHORITY

LEAD HOUSING ASSISTANCE REPRESENTATIVE

(Internal Applicants Only)

SALARY: $54.11 - $61.18 / hourly  

CLOSING DATE / TIME: Wednesday, October 21st, 2026 at 8:59 PM PST

 

DEFINITION 

Under the supervision of a Housing Assistance Manager, performs Lead Housing Assistance Representative duties. The incumbent will be assigned as a Lead over Occupancy or Special Programs or Inspections. The incumbent will assign and review the quality and quantity of work performed by the Housing Assistance Representatives and the clerks that the incumbent leads. The incumbent will also provide needed on-the-job training to Housing Assistance Representatives, to insure they have the current knowledge of HUD and OHA rules and regulations to accurately perform their work. The lead will be a working lead. Therefore, the lead will independently and effectively perform assigned Housing Assistance Representative duties following HUD and OHA policy and procedural requirements. Lead Housing Assistance Representatives will be assigned by the Director of Leased Housing to one of the following sections: Inspection, which includes Rent Analyst work; Occupancy; or Special Programs which includes Homeownership Coordinator, Family Self-Sufficiency and Occupancy work. The Lead Housing Assistance Representative will perform the essential functions within their section that will be one or more of the following: 

 

ESSENTIAL FUNCTIONS 

Assignments in this class are characterized by the following essential job functions: 

 

Inspection : 

• Inspects and surveys housing units by going into the field and listing deficiencies and enforcing compliance with housing quality standards, HUD and OHA requirements; and
• Completes and submits all necessary inspections documentation following HUD and OHA requirements; and
• Responds to questions from landlords and clients; and
• Resolves conflicts between landlord and clients; and
• Provides information and assistance in litigation situations as required; approve rents if within approved rent ranges; and
• Gathers rent comparability data. 

 

Occupancy: 

• Counsels tenants and landlords in their program rights and responsibilities; and
• Resolves conflicts between landlords and tenants; and
• Computes utility allowances; and
• Monitors and enforces program compliance by owners and clients income and household composition; and
• Assist in debt collection from clients and/or owners; and
• Provides information in litigation situations as required. 

 

Rent Analyst: 

• Complies, reviews, updates and records rent data for the City of Oakland, sets rents ranges following HUD and OHA requirements; and 
• Negotiates HAP contracts with owners; and
• Develops and maintains a system of surveying, tracking, documenting, storing and retrieving information on rent comparability; and
• Reviews and approves proposed initial rents outside set range; and
• Reviews and approves owners requests for rent increases; and
• Conduct quality control of rend decisions made by other staff; and
• May also be assigned to do inspections.

 

Outreach: 

• Analyzes obstacles to Leased Housing programs and devise strategies to eliminate barriers; and
• Conducts program marketing and outreach activities; and
• Gives presentations and conducts briefings for clients, owners, and non-profit developers who provide housing resources; and
• Recruits, establishes and maintains relationships with property owners, property developers, real estate and rental organizations; and
• Counsels tenants and landlords in their rights and responsibilities; and
• Provides direct search assistance to clients. 

 

Homeownership: 

• Identifies lenders and other funding sources interested in participating in the Section 8 homeownership program; and
• Provides guidance to program participants on the HUD and OHA rules and requirements for homeownership; and
• Identifies and develops relationships with organizations and individuals than can assist program participants in becoming homeowners; and
• Conducts neighborhood outreach; and 
• Provides information on home buying opportunities; and
• Provides information on mortgage leading and Section 8 homeownership assistance programs to participants; and
• Gives presentations to individuals and groups; and
• Prepares written reports, manuals, and grants. 

 

Family Self-Sufficiency: 

• Markets the FSS program to current and new Section 8 participants and local service providers; and
• Provides guidance to program participants on steps needed to achieve self-sufficiency; and
• Develops asset building strategies, identifies educational and economic opportunity resources to benefit clients; and
• Prepares oral and written reports, write grants, and conduct presentations to individuals and groups.

 

MARGINAL FUNCTIONS 

Performs other activities related to the administration of assisted housing programs as required. May direct and monitor the work of a small staff; executes special projects as assigned. 

 

MINIMUM QUALIFICATIONS 

Two years of experience as a Housing Assistance Representative I; and a bachelor’s degree, with a major in business or public administration or a closely related field; 

OR 

Three years of experience performing the work of or similar to a Housing Assistance Representative I; and 48 general education semester units of college training. 

AND 

Possession of a valid California driver's license and an insurable driving record. 

Bilingual skills in Mandarin, Cantonese, Vietnamese and/or Spanish are a plus.

Equivalent combinations of education, training and experience will be considered.

 

KNOWLEDGE AND ABILITIES 

KNOWLEDGE OF : 

• HUD Section 8 program; and 
• Microsoft Office Applications. 

ABILITY TO : 

• Effective Lead other Housing Assistance Representatives. This includes assigning and reviewing the work performed by Housing Assistance Representatives and providing needed on-the-job training. As a work Lead the incumbent will gather and analyze data and reason logically and accurately; 
• Interpret and apply rules and regulations; 
• Analyze situations accurately and take effective action; 
• Direct the activities of staff, including training; 
• Communicate in a courteous, respectful and effective manner, both orally and in writing; and other abilities as specified in the State of California Division of Industrial Accidents form RB-91 for this classification. 

 

TO APPLY:  

Please complete an Employment Application online at Applications must be received by 8:59 pm PST on Wednesday, October 21st, 2026.