Senior Shared Services & Customer Experience Lead
$106.2k - $167.2kMerck
Merck in Austin, Texas, is seeking a Customer Service Management professional to handle customer engagement and resolve inquiries across multiple channels. The role requires a Bachelor's degree or equivalent, a strong customer service focus, and the ability to manage escalated requests. Responsibilities include responding to customer inquiries, documenting interactions, and ensuring an excellent customer experience. The position offers a comprehensive benefits package and a competitive salary range from $106,200 to $167,200. #J-18808-Ljbffr Merck
Vacancy posted 2 days ago
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