Patient Access Manager
Henry Ford Health
Job Description
Job Description
Company Description
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
Job DescriptionMgr- Patient Access - Henry Ford Health
About the Department
Make a difference through specialized behavioral health services that support individuals and families across every stage of care. Our behavioral health teams provide compassionate, recovery-focused treatment in collaborative environments designed to promote wellness, resilience, and long-term success. This role is integral to our Behavioral Health Services (BHS) unit, ensuring optimal access to inpatient services and fostering a seamless intake process for patients and referral sources.
Role Overview
As the Mgr- Patient Access, you will provide leadership and direction to maintain optimal access to inpatient Behavioral Health Services (BHS). You will supervise and coordinate daily operations, including intake processes, staff management, and quality improvement initiatives. This role is crucial in advancing an integrated intake design system and ensuring effective collaboration with physicians, clinical staff, and community referral sources.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Supervise and coordinate daily operations of the intake process for Behavioral Health Services.
- Lead strategic design and implementation of an integrated intake system for inpatient services.
- Develop and manage an annual budget for the department.
- Establish and maintain relationships with physicians, clinical staff, and community referral sources.
- Monitor and analyze statistical reports to improve call management and access.
- Promote staff education, development, and adherence to quality standards.
What You Will Need
Required Qualifications
- Bachelor's degree.
- Two years of supervisory experience.
- Comprehensive understanding of BHS inpatient database, Henry Ford Appointment Scheduling System, EPIC, Microsoft Excel, Microsoft Word, Groupwise, Press Ganey, Openscape, and Intranet Web based programs.
- Knowledge of Insurance Verification process and BHS payor contracts.
- Base knowledge of Henry Ford HR policy/practices.
Preferred Qualifications
- Experience in behavioral health services.
- Familiarity with integrated intake design systems.
What We Offer
Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work that makes a real difference. Enjoy opportunities for continuous learning and professional development in a supportive and innovative environment.
- ...academic healthcare campus. Job Description Mgr- Patient Access - Henry Ford Health About the Department Make a difference... ...daily operations, including intake processes, staff management, and quality improvement initiatives. This role is crucial in...SuggestedFull time
Henry Ford Health
West Bloomfield, MI2 days ago - Henry Ford Health in West Bloomfield is seeking a patient access specialist to manage front desk registration, verify insurance, and assist patients with preregistration and check-in for outpatient services. Under general supervision, you will ensure smooth intake, collect...Suggested
- Henry Ford Health in Novi, MI is seeking a full-time front desk receptionist for a medical office. You will greet patients, check them in/out, collect docs, and verify demographics while delivering courteous service in a professional setting. Daily duties include entering...SuggestedFull timeWork at office
- Position Summary : Under the direction of the Manager/Director of Patient Access; plans, directs, evaluates, controls, and organizes the staff and functions of the Patient Access Department. Essential Functions and Responsibilities Responsible for the supervision of...SuggestedFull timeWeekend work
- ...Health Care in Waterford Charter Township, Michigan, is seeking a Patient Access Representative I to perform registration, financial clearance... ...verification, and cashier duties within Revenue Cycle Management. The role emphasizes accuracy, timely task completion, and courteous...Suggested
- Henry Ford Hospital in Rochester, MI is seeking a patient access representative to support patients and visitors, handling front-desk registration, insurance verification, and cash collection while following established procedures. You will greet guests, perform pre-registration...
$17 - $21 per hour
...Job Opportunity Make it easier for patients and families to get the care they need.... ...Responsibilities & Duties: Welcome patients, manage check-in and checkout, answer calls,... ...requests, referral tracking and patient portal access using established privacy procedures....Full timeContract workPart timeWork at officeWeekday workMedMatch
Novi, MI3 days ago- ...Quality, Risk & Compliance to lead quality, patient safety, and regulatory functions within... ...High-impact leadership role with direct access to executive leadership and the Board... ...Responsibilities Lead all aspects of Quality, Risk Management, and Compliance Oversee and evolve the...
Merraine Group Inc
Pontiac, MI5 days ago $16 - $19 per hour
...strive for a healthier future for pediatric patients and a happier future for pediatric... ...interactions. Seamless Scheduling & Coordination Manage all patient appointments, including... ...care within a mission‑driven organization. Access to continuous learning, skill development...Hourly payFull timeWork at office- Henry Ford Health seeks a patient registration professional to manage the front desk, handle face-to-face check-in, preregistration, and verify insurance eligibility. You will respond to inquiries from patients and visitors, advocating on their behalf to ensure needs are...
$16 - $24 per hour
...responsibilities, completes basic operations and management skills training, and also learns about... ...all CVS customers # Maintain customer/patient confidentiality Required... ...programs, tuition assistance, retiree medical access and many other benefits depending on...Hourly payFull timeTemporary workTraineeshipLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift- Henry Ford Health is seeking an Assistant Office Operations role in Michigan. The position serves as the first contact for patients and visitors, ensuring a welcoming, efficient experience while supporting administrative and clerical needs in a medical setting. The role...Work at office
- Michigan Orthopaedic Surgeons is seeking an Appointment Coordinator to be the first point of contact for patients seeking orthopaedic care in Southfield. The role focuses on delivering an exceptional patient experience by coordinating appointments, handling a high volume...
- ...well as a dedication and desire to put each patient first. Why Join Us? Interested in... ...today. Position Summary The Patient Access Scheduler serves as a centralized... ...supporting overall coordination of care. Manage MRI and therapy schedules, including organizing...
Michigan Orthopaedic Surgeons PLLC
Southfield, MI15 days ago - ...facilities, our growing network expands access to exceptional care in the communities we... ...every day. Whether you're caring for patients, supporting operations, conducting research... ...engagement initiatives, and performance management Create and maintain technical and...Full timeShift work
Henry Ford Health
West Bloomfield, MI7 days ago - Great Expressions Dental Centers seeks a Patient Coordinator to be the first point of contact for patients. You will greet visitors, schedule appointments, and manage patient records to ensure a smooth experience. In this role you will coordinate with dental staff to optimize...
- ...Health is seeking a Full-Time front desk and administrative support associate in Novi, MI. You will greet patients, verify demographics, schedule appointments, and manage patient check-ins and financial transactions in a medical setting. The role requires strong clerical...Full timeWork at office
- Tenet Healthcare operates DMC Heart & Vascular Clinic in the Detroit area, seeking a friendly front office specialist. You will manage patient flow, data entry, scheduling, and insurance verifications to ensure smooth clinic operations and patient satisfaction. The role...Relocation package
- ...Description: We are seeking an operationally focused Director of Patient Financial Services (PFS) to lead, mentor, and optimize day-to-... ...activities meet or exceed performance standards. Directly manage and mentor team leads, supervisors, and staff across multiple...Work at office
Healthrise
Farmington, MI23 days ago - ...Application currently being accepted. Responsibilities Account Management & Customer Development Serve as the primary commercial interface... ...with employer matching; life insurance; paid time off; and access to an employee assistance program. Employees can also take advantage...Contract workFlexible hours
Piston Interiors
Pontiac, MI4 days ago - ...Patient Care Coordinator Alpine Care Home Health is dedicated to providing expert, compassionate... ...therapy, wound care, and complex care management, and more. We offer customized tools and... ...with each patient's priorities. Through access to a full range of physical and mental...Full timeWork at office
AlpineCare
Troy, MI4 days ago - ...strength, confidence and knowledge within each patient, in hopes that they may continue learning... ...of Residential Services, the Program Manager assesses, plans, implements and evaluates... ...facilities and ambulatory care access points, an insurance offering, a physician...Work experience placementLocal areaShift work
Havenwyck Hospital
Auburn Hills, MI19 days ago - ...in Rochester, MI, part of Henry Ford Health, seeks a part-time Patient Access Specialist (32 hours/week) for the night shift (11:00 PM–7:30... ...You will perform registration, verify insurance eligibility, manage cash collection, and address inquiries with professionalism, updating...Part timeNight shift
Henry Ford Health
Rochester, MI4 days ago - ...Systems (DMS) products in North America. This includes commercial management with a focus on profitable revenue growth, business expansion,... ...Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned...Full timeContract workLocal areaImmediate startVisa sponsorshipWork visa
BorgWarner
Pontiac, MI3 days ago - .... The DOO will also oversee elements of Patient-Centered Medical Home (PCMH) implementation... ..., Specialty Services, and Care Management. Key Responsibilities Provide leadership... ...and scheduling models to enhance patient access and throughput. Lead quality...Full timeLocal area
EPIC Health System LLC
Southfield, MI15 days ago $100 per hour
...mission, vision, goals and objectives, while focusing on the patients, physicians, employees, volunteers and the community as customers... ...Minimum Experience - Must have 5 years progressive nursing management experience in a hospital setting with three years supervisory...Hourly payWeekly payContract workFor contractorsInterim roleLocal areaShift workTrusted Resource Associates (TRA)
Commerce, MI2 days ago- ...health and improve the quality of life – and access to care – forpatients with wounds. We... ...facilities. Responsible for scheduling patients, precertification, insurance... ...We are the leader in the development and management of comprehensive wound healing and Amputation...Full timeTemporary workWork at officeMonday to FridayFlexible hours
Restorixhealth
Novi, MI3 days ago - ...Front Desk Coordinator Be the First Smile Patients See! Location: Refresh Dental -... ...maintaining professionalism and empathy. Track and manage appointments, including cancellations, no... ...: Including 401(k). Career Growth : Access to continuing education and development opportunities...Full timeWork at office
Westermeier Martin Dental Care
Southfield, MI3 days ago - ...Ford Behavioral Health Hospital expands access to high-quality psychiatric care and supports... ...that promotes recovery for both patients and staff. PURPOSE STATEMENT: This role... ...security, maintenance, facilities, materials management, and housekeeping. The Director of...For contractorsImmediate start
Acadia Healthcare
West Bloomfield, MI5 days ago - ...facilities, our growing network expands access to exceptional care in the communities we... ...difference every day. Whether you're caring for patients, supporting operations, conducting... ...Outpatient Pharmacy Services, the Senior Manager—Pharmacy Quality and Medicare Stars is responsible...
Henry Ford Health
Bingham Farms, MI23 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Access Manager. Be the first to apply!
- requirements manager West Bloomfield, MI
- full time manager West Bloomfield, MI
- grocery manager West Bloomfield, MI
- aml manager West Bloomfield, MI
- scanning manager West Bloomfield, MI
- drafting manager West Bloomfield, MI
- national manager West Bloomfield, MI
- publishing manager West Bloomfield, MI
- dental manager West Bloomfield, MI
- radiology manager West Bloomfield, MI