Senior Quality Operations Coordinator, Analytics

Role Description

The Senior Quality Operations Coordinator, Analytics provides focused support within the Quality Operations Analytics team, assisting with data validation, basic reporting tasks, and continuous monitoring of data accuracy and completeness. Reporting to the Quality Operations Director, Analytics, this role helps strengthen day‑to‑day workflows related to record review, reporting, and process improvement tracking within PACE operations, and contributes to maintaining high data integrity standards.

This role is different because the Senior Quality Operations Coordinator, Analytics at WelbeHealth:

• Builds the foundation of data integrity across PACE operations, playing a critical role in ensuring the accuracy and reliability of data that drives care quality and compliance.
• Gains hands-on exposure to analytics, reporting tools, and process improvement initiatives, offering a unique opportunity to develop technical skills while directly impacting operational excellence in a mission-driven healthcare environment.

On the day-to-day, you will:

• Perform routine data validation reviews to confirm completeness and accuracy, as well as document findings and escalate potential issues to Quality Operations leadership.
• Maintain dashboards and reporting tools within Smartsheet or similar platforms under team guidance.
• Support process improvement tracking including documentation of ongoing initiatives, outcome reporting, and feedback on Quality leadership.
• Participate in project specific audits or data reviews to ensure reporting accuracy aligns with established SOPs as needed.
• Identify and suggest workflow efficiencies and automation opportunities to streamline audit, reporting, and data validation tasks.
• Exhibit strong independence and ownership of technical responsibilities with minimal supervisory oversight.

Qualifications

• Working knowledge of Smartsheet (formulas, data entry, basic dashboards, linking).
• Proficiency in Excel (data filtering, basic formulas, charts, and formatting).
• Exposure to or interest in learning Power Automate or other automation tools to support workflow efficiency.
• Ability to assist in creating PowerPoint visuals with charts and basic data stories that support team or leadership reporting.
• Strong attention to detail in data validation, documentation accuracy, and version control.
• Effective communication skills that allow clear collaboration with peers and supervisors.
• Ability to develop and maintain workflow documentation with guidance.

Benefits

• Medical insurance coverage (Medical, Dental, Vision).
• Work/life balance - 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days.
• 401K savings + match.
• Comprehensive compensation package including base pay and bonus.
• And additional benefits!

Compensation Offering

$29.65 — $39.14 USD

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer.

Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to View email address on remotive.com.