Remote Program Performance Analyst - KPI & Quality Champion

Working Solutions

Working Solutions is seeking a QA/Analyst role to monitor agent performance and ensure quality guidelines. You will analyze trends, review KPIs, and report insights to improve client programs.This fully remote position welcomes experienced professionals with strong data analysis and communication skills. Requirements include 5+ years in contact center operations and 2+ years as a data analyst, with ability to present trends graphically.J-18808-Ljbffr

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Vacancy posted 2 days ago

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