Technical Service Representative I
Laticrete International Inc
Job Description Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty? About the Company At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We’ve been in business for over 65 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut’s top family‑owned companies in 2017. We don’t just make innovative, industry‑leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate. We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons! Benefits Medical Dental Vision 401k Tuition reimbursement 13 paid holidays in addition to paid vacation and sick time Flexible spending Life Insurance, AD&D and Supplemental Insurance Position Summary This position supports the installation and use of physical building materials. It is not an IT, software, or systems support role. This position requires an individual with technical and customer service experience in the construction industry. Essential Job Functions & Responsibilities Provide technical service to architects, contractors, and distributors to advise on proper material selection for specific applications. Review architectural blueprints, details, and specifications to advise on proper material selection for specific applications. Draft specifications and details for architects, engineers, contractors, and distributors. Prepare technical documents/literature for architects, engineers, contractors, and distributors. Conduct seminars for architects, distributors, contractors, and other construction professionals. Investigate/settle customer service & product complaints diplomatically & professionally within authorized limits. Handle input/requests from sales/field personnel and update job file system. Identify and forward leads to sales department. Maintain professional conduct. Nonessential Job Functions Other duties as directed by Supervisor. Job Specifications / Skills Minimum 3-5 years’ experience in construction industry. 2 years in technical support of a building material or product preferred. Fluency in 2nd language preferred. Physical strength to lift and carry minimum of 50 pounds frequently. Knowledge of architecture and construction practices and materials. Knowledge of LATICRETE products and applications preferred. Knowledge of competitive materials preferred. Technical communication and presentation abilities (some of which is on short notice). Computer Skills: Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint) and Outlook. Intermediate knowledge of and functional proficiency in ERP and CRM systems; Oracle EnterpriseOne and SalesForce1 CRM system preferred. Team Cooperation - maintain positive, cooperative attitude with all employees of LATICRETE and all customers. Minimum Educational Requirements High School Diploma; Degree preferred. Travel 25%, with some International travel required. #J-18808-Ljbffr LATICRETE International
$19 - $21 per hour
...customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the... ...Responsibilities Ensure customer satisfaction and retention Deliver technical, troubleshooting and service support via phone, chat and email...SuggestedTemporary workWork at officeLocal areaFlexible hours- LATICRETE International is seeking a dedicated technical service professional to support the installation and use of building materials in Glen Carbon, Illinois. This role involves advising architects, contractors, and distributors, emphasizing technical service, communication...SuggestedFor contractors
$69k
...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths... ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...SuggestedRemote workWork from homeFlexible hours- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...SuggestedWeekly payFull timeLocal areaRemote workWork from home
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$15.39 - $19.67 per hour
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- ...benefit administration, including enrollment communication, invoice processing, and employee inquiries. Maintain office areas and coordinate service providers as needed. Managing the Conference room calendar and setting up the conference rooms for meetings...Work at officeMonday to Friday
$22.9 - $26.3 per hour
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...perfect internal and external department auditsAll other duties as assignedBase Pay Range:$50,000 - $55,000 plus commissionThis range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors...Full timeTemporary workPart timeLocal area- ...essential support to our referring doctors, patients, and team. The ideal candidate would have dental knowledge with experience, customer service experience, multi phone line experience, as well as strong organizational skills to ensure smooth daily operations, in a productive...Full timeWork at officeMonday to Friday
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- ...operations teams. The ideal candidate will have strong customer service skills, excellent attention to detail, and experience... ...industrial customers. Our success is built on responsive service, technical expertise, quality workmanship, and long-term customer relationships...Full timeWork at officeNight shift
$33.28k - $33.8k
...Illinois 62024 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast...Weekly payTemporary workPart timeLocal areaFlexible hoursShift workNight shiftWeekend workWeekday work$150k
...division of Leaf Home is looking to grow our team of Outside Sales Representatives TODAY! Why Work with Leaf Home Water Solutions? Working... ...in closing the sale Commitment to an outstanding customer service experience from beginning to end Minimum Skills and...Weekly payFull timeLocal areaWork from home$15 - $16.6 per hour
...Title: Part-Time Retail Sales Representative Location: Glen Carbon, IL Compensation: $15.00 - $16.60/hour T-Mobile Premium Retailer... ...goals! Your Talents: Provide exceptional customer service to individuals visiting the Wireless Vision store, including...Part timeFlexible hoursNight shiftWeekend work$16 per hour
Store Manager Location: 437 Edwardsville Road, Troy, IL, 62294, United States Base Pay: $16.00 / Hour Other Compensation: Raises Every 6 Months Industry: Convenience Store Employee Type: Non Exempt PT Phone: (***) ***-****$15 - $15.6 per hour
...Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and...Hourly payFull timePart timeLocal areaFlexible hours- ...responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team....Part timeFlexible hoursWeekend workAfternoon shift
$15 - $15.4 per hour
...Thrives in an environment that rewards for delivering world-class service and delighting our guests. Provide outstanding service... ...ensuring they are always treated in a cordial, respectful manner representing the Company's brand image. Accurately and efficiently...Hourly payMinimum wageLive inWorldwide- ...Retail Merchandising Representative General Information Company: CRO-US Location: EDWARDSVILLE, Illinois, 62026 Function: Merchandising... ...product in the backroom and dispose of trash as needed. Report service visits through a mobile application. What We’re Looking For Workdays...Weekly payTemporary workPart timeMonday to FridayWeekend work
- ...for our Microsoft products, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain knowledge of Microsoft products through required trainings, certifications and self-development...Hourly payFull timePart timeWork from homeFlexible hoursNight shift
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