IT Service Operations Leader: 24/7 Desk & Reliability
DeKalb Health
DeKalb Health is looking for an IT Service Operations Manager in New York to lead our 24/7 IT Service Desk and manage technology incident management programs. The ideal candidate has over 5 years of IT operations experience. You will develop policies that enhance service resiliency, improve communication during incidents, and establish performance metrics to ensure operational excellence. This leadership position combines hands-on technical skills with team development. #J-18808-Ljbffr DeKalb Health
- ...a Manager, Corporate Site Support in New York City. This role is crucial for leading IT operations across corporate office locations, enhancing service delivery and ensuring reliable technology support. The ideal candidate will drive strategic initiatives while providing...SuggestedWork at office
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Burlington Stores is seeking a Director of IT Service Delivery to lead and optimize IT service management processes across our retail operations. This pivotal role requires extensive... ...service delivery teams, direct service desk operations, and serve as the product owner...SuggestedFlexible hours- THE PANTHER GROUP is seeking a Manager for their IT Service Desk in New York. The ideal candidate will manage daily operations, lead service improvement initiatives, and oversee IT asset management. A minimum of ten years in Help Desk management and demonstrated proficiency...Suggested
- Voyager Technologies, Inc. is seeking a Manager for IT Operations & Delivery to lead their IT operations function. This role involves overseeing service desk management, device management, and ensuring support for a geographically dispersed workforce. The ideal candidate...Suggested
- Mercor seeks its first IT Operations Lead based in New York City to enhance the reliability and security of IT infrastructure systems. You will collaborate with various teams to transform support into strategic automated solutions, improving user experience across technical...
- Arlo SoHo is looking for a dynamic Night Manager to oversee front desk operations during the night shift. You'll be responsible for ensuring exceptional guest service while supervising Lobby Hosts and operational support. The ideal candidate has a hospitality diploma or...Night shift
- NFI Industries is seeking a General Manager II for their facility in Georgia. The successful candidate will oversee a 24/7 complex operation, ensuring optimal financial performance and leading a diverse team. Responsibilities include employee management, safety compliance...
- ...Description Concierge & Front Desk Operations Manager – (Multi-Site) Company: PBS Facility Service Location: Brooklyn, NY (... ...requires a confident, hands-on leader who thrives in fast-paced... ...maintaining PBS’s reputation for reliability and service. Proficiency...Contract workLocal areaShift workWeekend workAfternoon shift
- Burlington Coat Factory of TX, LP is seeking an Operations Service Manager to lead store operations. The role involves managing customer service teams, ensuring compliance with policies, and supporting the Store Manager. Candidates should have at least 3 years of retail...Flexible hours
- A leading technology company is seeking a Service Operations Manager to oversee the service team and enhance service delivery. The ideal candidate will have over 5 years of experience in IT service management, strong technical skills in Microsoft 365 and Azure, and proven...Remote jobPermanent employmentFull time
- A healthcare service organization in Pennsylvania seeks a Facilities Manager to oversee the safe and efficient operation of facilities. The role involves managing daily operations, leading a facilities team, and ensuring compliance with regulations. Successful candidates...
- ...provider in the United States is looking for a Vice President, Cloud Operations to oversee operational excellence of its SaaS platforms. This... ...managing global Cloud Operations teams, ensuring high-quality service delivery, and driving improvements in operational processes....
- Mercor, Inc. is seeking an IT Operations Lead to ensure the reliability, security, and scalability of its IT systems in New York City. In this role, you will handle daily operations, manage incident responses, and implement automation to improve efficiency. With a focus...
- Northwell Health is looking for a Senior Technical Leader to manage Epic Technology and Platform Operations in New York. This role requires experience in... ...operational support across multiple teams, ensuring reliability and performance of Epic environments. The ideal candidate...
$75k - $125k
Morgan Stanley in New York is hiring an Associate Service Manager to partner with the Service Manager for operational support, ensuring compliance and training of Service Associates. This role requires strong decision-making skills and a background in the financial industry...$75k - $80k
NYC Administration for Children's Services is seeking a Supervisor for the Movement Control... ...Unit. This role is vital for the efficient operation of services under the Division of Youth... ...requires flexibility with schedules to meet 24/7 operational needs. #J-18808-Ljbffr NYC...$115k - $125k
Neuberger is seeking an Operations Manager in New York to oversee daily operations and enhance client servicing. The ideal candidate will have over 10 years experience in private wealth management, strong organizational skills, and be proficient in improving operational...$142.3k - $195.7k
...The Infrastructure Operations Lead translates... ...Lead is an expert in 24/7 operations with... ...In addition, this Leader will spearhead the... ...to improve system reliability, efficiency and scalability... ...traditional IT Operations with... ...direction for our Managed Service Provider (MSP)...Temporary workFor contractorsApprenticeshipRemote workWork from homeHome office- A leading IT services company is seeking an experienced IT Service/Operations Manager to lead their operations and support teams. The ideal candidate will have over 8 years of experience and will be ITIL certified. Responsibilities include maintaining operational integrity...Flexible hours
- ...Paul Mitchell The School NYC is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning...Full timePart time
$70k - $85k
Kentro is seeking a Site Lead to oversee IT operations at the VA - ESOM contract. Based in New York, this role involves leading a team of Customer Service Engineers, providing support and ensuring efficient daily IT operations. The ideal candidate will have at least 5 years...Contract work- NATIONMIND LLC is seeking a Service Delivery Manager for AI Operations, focusing on quality delivery and client engagement. The role requires strong experience in IT Service Management (ITSM) and service delivery leadership. The ideal candidate will oversee SLAs, KPIs,...Remote job
- Nagarro is seeking an Associate Director - Business Development Manager for the IT Services sector. This position focuses on driving sales across North America in key industries including Energy, Utilities, Manufacturing, and Industrial. Candidates must have at least 12...
- HPC Infrastructure Operations Lead Location: Chicago or New York (On‑site 5 days/week... ...grows, we need a seasoned operations leader to own the reliability, standards, and day‑to‑day excellence... ...at least 3 years leading teams in 24/7 critical infrastructure environments...For contractorsWeekend workAfternoon shift
$21.1 - $49.08 per hour
Position Summary The Lead, Retail Reliability Operations is accountable for ensuring stability, resilience... ..., coordination, and restoration of service Own the operational lifecycle... ...effectively with business operations and field leaders, translating technical issues into...Hourly payFull timeTemporary workLocal areaNight shift$160k - $180k
The Continual Service Improvement Manager, Global Infrastructure and Operations exists to drive Continual Service Improvement (CSI... ...that raise service quality, reliability, usability, and value for the NYU... ...: 5+ years of experience in IT Service Management with a strong...Work experience placement$28 - $32 per hour
...Type: Regular Your Role at Sephora As an Operations Leader , you’ll be a key driver of... ...with the team to deliver exceptional service and contribute to achieving store goals... ...experience for all Flexible Scheduling and Reliability Must meet the required minimum number...Hourly payFull timePart timeFlexible hoursShift workNight shiftWeekend work$130k - $190k
...medical groups automate the front desk: bookings, routing, reactivation, and operational follow-up across calls and texts.... ...admin work. OpenCall gives them a 24/7 AI operator that actually understands... ...a back-office coordinator role. It is an operator role. You will own...Full timeContract workRemote work$105k - $120k
...Time Baldor is seeking an IT Service Operations Manager to join our... ...Technology organization delivers reliable, scalable, and secure... ...platforms. This role leads our 24/7 IT Service Desk while also owning the... ...people management; a hands-on leader with a technical...Full timeTemporary workWork experience placementAll shiftsShift workWeekend work
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