Law Firm Receptionist / Client Services Coordinator

Job Description

Job Description

The Presser Law Firm, P.A. is seeking a professional, organized, and energetic Receptionist / Client Services Coordinator to serve as the first point of contact for our boutique Asset Protection and Estate Planning practice. This role is a critical component of our client experience, requiring a polished professional who values procedural consistency, hospitality, and administrative precision.

We serve a sophisticated clientele of high-net-worth business owners. Therefore, every communication, document, and interaction must reflect the firm’s commitment to precision and high-standard service.

Primary Responsibilities

• Front Desk & Client Experience: Greet visitors and manage incoming inquiries with a polished, professional demeanor.
• Scheduling & Intake Mastery: Coordinate attorney appointments and track client intakes across CRM systems (Zoho) and Excel tracking reports.
• Meeting & Conference Coordination: Manage conference room logistics, including setup, refreshments, materials, and virtual meeting (Zoom) support.
• Mail & Office Administration: Process all incoming/outgoing mail (FedEx, UPS, USPS) and maintain meticulously organized office supply inventories.
• Operational Support: Assist with scanning, filing, data entry, and proactive problem-solving to ensure firm procedures are followed consistently.

Ideal Attributes

• Service-Oriented: You possess a naturally positive, upbeat personality and take pride in providing an outstanding client experience.
• Detail-Focused: You maintain a high level of accuracy in data entry and spreadsheet management, even in a fast-paced environment.
• Self-Directed Operator: You require minimal supervision, take initiative, and can effectively prioritize competing responsibilities.
• Professional Presence: You maintain a sophisticated appearance and demeanor that reflects the firm's elite standards.

Qualifications & Technical Skills

• Minimum 2 years of experience in a receptionist, front desk, or high-level customer service role.
• Advanced proficiency in MS Office (Outlook, Word, Teams) and strong Excel skills (sorting, filtering, and maintaining tracking reports).
• Comfortable working with CRM systems (Zoho preferred), scheduling platforms, and cloud-based applications.
• Excellent verbal and written communication skills with professional telephone etiquette.
• Ability to handle confidential and sensitive information with total discretion.

Compensation & Benefits

• Salary: $18-$20/hour (based on experience)
• Comprehensive health and dental insurance
• Retirement plan
• Professional development opportunities
• Organized, professional work environment
• Benefits: Medical, Dental, Retirement, PTO

The Presser Law Firm, P.A. is a leading a boutique law firm based in beautiful Boca Raton, Florida, specializing in asset protection, business/corporation law, and estate planning. Our team is committed to helping clients protect their prosperity and achieve their business goals. We pride ourselves on meticulous attention to detail, professional excellence, and a collaborative, mission-driven culture. If you're looking for a role where precision, expertise, and client service matter; we'd love to meet you.

Company Description

The Presser Law Firm, P.A. is a leading a boutique law firm based in beautiful Boca Raton, Florida, specializing in asset protection, business/corporation law, and estate planning. Our team is committed to helping clients protect their prosperity and achieve their business goals. We pride ourselves on meticulous attention to detail, professional excellence, and a collaborative, mission-driven culture. If you're looking for a role where precision, expertise, and client service matter; we'd love to meet you.