BDC Associate

Job Description

Job Description

Job description

Job Title: Business Development Center (BDC), Internet Sales Consultant

Department: Sales

Reports to: BDC Director

Job Status: Full-Time

Position Summary/Duties:

Business Development Center (BDC) Agent will be responsible for handling incoming sales phone calls and internet leads. Assisting the customer through the purchase process serving as a guide and point of contact, from confirming sales appointments to performing long-term follow-up on all unsold customers.

Essential Functions:

• Communicate effectively with customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads
• Respond to inquiries in a timely fashion, and answer questions on available stock and product performance.
• Schedule appointments for test drives and delivery of vehicles

Position Requirements:

• Excellent communication, listening and organizational skills.
• Possess a courteous, friendly, and outgoing demeanor.
• Ability to speak and communicate clearly.
• Basic computer skills.
• Valid driver's license and able to submit to a driving record check.