Billing Analyst

Job Description

Job Description

We are looking for a detail-oriented Billing Analyst to support invoicing operations for staffing and workforce services in Rochester, Michigan. This contract-to-permanent opportunity is ideal for someone who can manage complex billing activity, work accurately in a high-volume environment, and communicate effectively with both internal teams and clients. The role will focus on ensuring invoice accuracy, maintaining compliance with customer agreements, and helping resolve billing issues in a timely manner.

Responsibilities:
• Create and distribute accurate invoices for contract, project-based, and direct placement services while meeting established billing deadlines.
• Verify timesheets, hours, pay rates, bill rates, overtime, and other pay differentials before invoices are finalized.
• Apply contract-specific pricing terms, markups, discounts, and placement fees according to client agreements.
• Coordinate closely with payroll, operations, sales, and account management teams to align billing activity with reporting and invoicing schedules.
• Review customer contracts, statements of work, and related updates to confirm invoicing follows agreed-upon terms and compliance requirements.
• Submit invoices through client-facing portals and vendor management systems such as Fieldglass, Beeline, or Coupa when required.
• Investigate and correct billing exceptions, including disputed charges, credits, adjustments, and rebills.
• Maintain billing records, reporting documentation, and audit support files across relevant systems of record.
• Respond to client questions regarding invoices with professionalism and within expected service timelines, including participation in recurring client meetings as needed.• At least 2 years of experience in billing, invoicing, or accounts receivable, preferably in the staffing or workforce solutions industry.
• Demonstrated ability to process a high volume of invoices with strong accuracy and attention to detail.
• Proficiency with Excel, including formula-based work, and experience using billing or accounting software.
• Familiarity with staffing pay and bill structures, including overtime, double time, shift differentials, and expenses.
• Experience working with payroll or timekeeping data to support accurate invoicing.
• Strong client service and communication skills, including prior experience handling external billing inquiries.
• Exposure to invoicing through customer portals or vendor management systems such as Salesforce, Fieldglass, Beeline, or Coupa.
• Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related discipline is preferred.