Hotel Front Desk / Guest Service Rep

Guest Service Representative / Front DeskAre you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team!We Offer:Team Culture: We work as a team and take pride in supporting each other every dayTraining and Growth: We provide on-the-job training and support career growth within the companyEmployee Recognition: We celebrate achievements and recognize the hard work of our team membersBenefits for all Teammates:Paid vacation, sick, bereavement, & jury dutyHolidays paid at time & ½ when workedTravel with hotel room discountsTeammate referral bonusesPaid time off to volunteer in your communityEmployee Assistance Program with mental health resourcesAdditional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your familyLow-cost accident, critical illness, & hospital coverageFlexible spending plans options401(k) retirement plans with company contributionWhat You'll Do:Serve as the first point of contact for our guests, creating a positive and welcoming experienceGreet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitudeHandle guest requests, inquiries, and reservations with professionalism and attention to detailCommunicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operationsManage daily front desk duties, including payments, room assignments, and resolving any guest issuesWe're Looking For:A friendly, positive attitude with strong customer service skillsAbility to multitask and work well in a fast-paced environmentStrong communication skills and a professional approach to solving guest concernsBasic computer skills and the ability to stand for extended periodsPrior hotel or customer service experience is a plus, but we are happy to train the right candidate!Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.