COMMUNITY ASSOCIATION MANAGER

Position Title: Community Association Manager Location: Houston, TX Reporting To: Regional Manager Employment Type: Full‑time, Exempt Salary: DOE (dependent on experience) The Management Trust is a community association management company that values integrity, trust, experience, and support. The role of Community Association Manager is to manage the operations, maintenance, and oversight of designated Homeowner Associations, working closely with Boards of Directors and internal support teams. Job Duties and Responsibilities Manage a portfolio of assigned communities that may include single family, townhomes, condominiums, or commercial industrial complexes Coordinate with multiple support teams to oversee tasks and ensure Association deliverables are met in a timely manner Maintain visibility and communication with internal and external partners to meet the goals established by the Board for relevance, budget, and quality of service Guide, assist, and recommend a course of action for Board members to conduct business using proactive planning Serve as primary point of contact for the Board of Directors and Committees in coordination with an Assistant Community Manager and other support team members Perform periodic physical site inspections or visits as needed to oversee projects, condition of common areas, or membership compliance with Association use restrictions and operating rules Carry out the policies and directives adopted by the Board in accordance with contractual terms and communicate updates to support teams Maintain current knowledge of governing documents, applicable state regulations, and local ordinances Oversee the condition and recurring maintenance of the Association’s physical property in accordance with contractual terms Direct and oversee tasks assigned to support team to compile and prepare information and paperwork for Board meetings and Annual Membership meetings (e.g., Manager’s Report, agenda, minutes, executive session items, architectural items, bank signature cards, ballots, and violation/work order reports) Attend Board and committee meetings as needed and required Ensure all Association deadlines for maintenance and legal obligations are met Review community history, reports, and documentation in preparation of annual draft budget information Review and code invoices for payment, monitor cash and reserve accounts, issue check requests, review budget and financial reports, and work with accounting staff to address Board questions and concerns Assist the Association committee(s), volunteers, and/or vendors to obtain bids for projects and coordinate the inspection and preparation of the reserve study update Other duties and special projects as assigned Qualifications High School Diploma (or equivalent) At least one year of experience as a Community Manager handling duties and responsibilities specified above May require industry certifications or licensing (state dependent) Solid knowledge of Microsoft Outlook, Excel, and Word Strong leadership abilities and comfort with public speaking (small and large groups) Ability to meet deadlines and address time‑sensitive issues Ability to manage workflow amid shifting priorities Willingness to learn company procedures and proprietary software Work independently with little oversight and accountability to Division Leadership Demonstrate a positive attitude and ownership mentality Strong problem‑solving skills and resource utilization to bring solutions to client challenges Strong written and verbal communication skills Ability to delegate to internal support team members while maintaining accountability for the end result Ability to provide conflict resolution to personality challenges with Board members or homeowners in a calm manner Special Position Requirements Must have reliable transportation to conduct site visits and be available for evenings and occasional weekend meetings Must have and maintain a valid driver's license and vehicle insurance in compliance with Company policy Must be able to drive in the dark if required Essential Functions Use standard office equipment, including computer, multiple web‑based applications, smartphone, tablet, copier/scanner, etc. Must be able to walk for up to four hours at a time for site visits and meetings Be stationary for periods of time Relocate up to 25 pounds Travel to and from off‑site locations Supervises Others? If so, list: None Schedule & Travel Monday‑Friday from approx. 8:00 a.m. – 5:00 p.m. This position may require occasional long hours to meet business needs, including weekends The Management Trust is an Equal Opportunity employer. The company supports and celebrates diversity. TMT reserves the right to modify this job description at any time based on business need. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr The Management Trust