Non-Attorney Salesperson

Join Miami Family Law Group as Non-Attorney Salesperson!

Someone sits down across from you and tells you their marriage is ending. Or they're terrified about what happens next with their children. Or they've already hired an attorney, but they're frustrated, confused, and wondering if they made the wrong choice.

By the time they get to you, they're not casually shopping. Something in their life needs to change.

Your job is to help them figure out what happens next.

At Miami Family Law Group, we help people navigate some of the most difficult, emotional, and deeply personal situations of their lives.

And we're looking for a Non-Attorney Salesperson who can meet people in those moments with compassion, confidence, and the ability to lead a real sales conversation.

Because this role requires both.

You need to care about people.

You also need to be able to look someone in the eye after hearing their story, confidently explain the value of working with our firm, discuss a significant financial investment, and ask:

Does it make sense to get started today? If that part makes you uncomfortable, this probably isn't your role.

If you know how to build trust, ask great questions, uncover what someone really wants, and help them make a decision-we're looking for you!

A Day in the Life

Your day starts by looking at the calendar that others have been busy filling for you. Miami Family Law Group has an established inbound engine and intake team. Prospective clients contact the firm, speak with intake, are qualified, and pay for an appointment before they ever reach you. This isn't a traditional hunter role where you'll spend your morning building lists and cold calling strangers. You'll walk into conversations with people who have already raised their hands and said, "I need help."

By 9:30am, you'll join the sales team for a daily huddle. You'll review the prior day, look at weekly, monthly, and quarterly metrics, talk through what's working and what isn't, brainstorm, learn, and sometimes listen to calls together. This is a team that talks about performance openly, so you'll always know where you stand and what needs to happen next.

From there, your calendar moves quickly. You may conduct three to five discovery call appointments in a day, each lasting about an hour. You'll learn what brought someone to the firm, uncover the problem they're trying to solve and the future they're trying to create, explain the process and available options, talk through what working with the firm looks like, present the retainer, handle objections, and ask for the business.

Ideally, you'll help someone make a decision during that first conversation. Sometimes it will take two or three. Occasionally, it may take months. Either way, you don't write someone off because they told you they need to think about it or figure out the money. You follow up, stay connected, continue nurturing the relationship, and make sure Miami Family Law Group is top of mind when they're ready.

And once someone becomes a client, you're not finished.

You'll conduct 30, 60, and 90-day client satisfaction calls to make sure the experience they were promised is the experience they're actually receiving. You'll also maintain detailed notes in HubSpot and Clio, send and review retainer agreements, communicate through phone, email, and text, work closely with attorneys and intake staff, and stay on top of every opportunity in your pipeline.

Your calendar will be packed. Your numbers will be visible. Your follow-up will matter.

And you're going to talk to a lot of people.

What You'll Be Excited to Bring With You

You may have legal experience. You may not. Family law, Guardianship law, and Probate law experience is a plus, and being bilingual is a plus, but neither is what will make or break your success here.

We're much more interested in how you sell.

You know how to build trust quickly without becoming someone's best friend. You listen closely enough to hear what someone is actually saying, not just wait for your turn to talk. You're comfortable asking questions that go deeper than the surface-level problem because you know the best sales conversations start with understanding where someone is today and where they desperately want to be.

You also know the difference between helping someone and selling to someone. That matters here.

It's easy to spend an hour educating someone, answer every question, have them tell you how wonderful you were, and hang up without ever asking them to make a decision.

That's not what we're looking for.

We need a consultative closer who can genuinely care about people and still confidently ask for the business. Someone who can hear a financial objection without immediately discounting, retreating, or deciding on the prospect's behalf that they can't afford it.

You'll need to be comfortable selling something intangible. There isn't a product someone can hold in their hands. You're helping them understand the value of legal representation, the experience Miami Family Law Group provides, and what taking action could mean for the future they've told you they want.

You'll also bring discipline. If you say you're going to follow up Tuesday, you follow up Tuesday.

Your CRM notes are complete. Your pipeline is accurate. You don't need someone reminding you three times to make a call. And if your numbers are behind, your instinct is to increase your activity, revisit old opportunities, ask for referrals, and figure out what needs to change.

Most importantly, you can be coached.

This is a highly accountable, metric-driven sales environment. There are daily sales meetings, defined processes, call reviews, trainings, and clear expectations. You'll know your numbers, and so will your leadership team.

If that feels suffocating, this probably isn't your environment.

If you like knowing exactly what winning looks like, appreciate someone helping you see your blind spots, and want to continuously sharpen how you sell, you'll probably thrive here.

The Details

This is a full-time, in-office position in our Miami, Florida office, Monday through Friday from 9:00 a.m. to 6:00 p.m., with a one-hour lunch.

You'll receive approximately four weeks of onboarding and training, ongoing sales coaching, daily team interaction, and opportunities to participate in additional firm-paid training around the country.

Join Us

Miami Family Law Group's mission to help struggling family members find happiness and peace of mind.

Today, the firm helps clients navigate divorce, child custody and timesharing, paternity, relocations, prenuptial and postnuptial agreements, probate, estate planning, guardianships, and other deeply personal legal matters.

But what differentiates Miami Family Law Group isn't simply the legal work.

It's the experience surrounding it.

Clients come to family law firms during some of the most uncertain seasons of their lives, and one of the biggest frustrations with the legal industry is often not knowing what's happening.

They don't know what their attorney is doing. They don't know where their case stands. They don't understand where their money is going.

Miami Family Law Group has intentionally built a different experience.

Clients receive proactive communication, access to a portal where they can follow their case and see filings, itemized invoices every two weeks, and continued follow-up after they hire the firm. The goal is a high-touch experience where clients feel informed, cared for, and never forgotten.

That same philosophy applies internally.

The firm values Efficiency, Compassion, Honesty, Accuracy, Ownership, and Growth.

There is little tolerance for toxicity or internal drama. People are expected to row in the same direction, take accountability when something isn't working, and bring solutions instead of empty complaints.

You'll be coached. You'll be challenged. You'll know what's expected of you. And when you win, you'll be surrounded by a team that wants to celebrate it with you.

What Comes Next

We take hiring seriously because we want this to be the right fit for you and for us.

If your background catches our attention, you'll start with an initial conversation with our recruiting team to learn more about the opportunity and give us a chance to learn more about you.

From there, our process includes a sales-specific questionnaire, a deeper Zoom interview, and a written interview that gives us a chance to see how you naturally think and communicate.

You'll also meet with Kristine, our Operations Manager, for an interview that includes role play because for a position like this, we don't just want to hear how you say you sell. We want to see you in action.

Finalists will meet with Emily Phillips, our Founder. Any offer of employment will be contingent upon completion of applicable pre-employment screening requirements.

Yes, it's thorough. That's intentional.

We're looking for someone who can become an important part of our clients' experience and our firm's continued growth, and we believe you deserve the opportunity to get to know us just as thoroughly as we're getting to know you.

EEOC

Miami Family Law Group Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.

Requirements

• Proven ability in sales or customer service with excellent communication skills.
• Knowledge of various practice areas.
• Demonstrated understanding of negotiation techniques and client engagement strategies.
• Experience assisting in a law office environment is a plus.
• Exceptional writing skills with attention to detail for clear documentation and correspondence.
• Legal administrative experience is preferred to manage client data efficiently. Join us if you're passionate about connecting people with essential legal services! This role offers an exciting chance to grow your sales expertise while supporting clients through their legal journeys in a vibrant professional setting.

Benefits

This position offers a $70,000 base salary plus uncapped commission, with commission paid quarterly. A strong performer should realistically have the opportunity to earn approximately $100,000-$130,000, with top-performer potential of $140,000+. You'll also have the opportunity to earn additional compensation through successful 30, 60, and 90-day client satisfaction calls.

The base gives you stability. The upside is there for someone who wants more.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance