Office Assistant

Company Description WaitePTS is a psychotherapy practice serving children, teens, and adults with a focus on accessible, affirming mental health care. The clinicians specialize in therapy for individuals of color, providing culturally responsive and inclusive support. The practice also offers psychological ADHD and Autism evaluations for both adults and children. Team members collaborate to deliver high-quality, client-centered services in a professional and compassionate environment. Role Description The Office Assistant is a part-time, hybrid role based in Durham, NC, with some work-from-home flexibility. This position supports daily operations by answering phones, greeting clients, and managing appointment scheduling and intake paperwork. The Office Assistant maintains client records, processes forms, and assists with billing or insurance-related documentation as needed. Additional responsibilities include handling mail, organizing office supplies, coordinating use of office equipment, and supporting clinicians with general clerical tasks. The person in this role works closely with the clinical team to ensure a welcoming, efficient, and confidential environment for all clients. Qualifications Strong phone etiquette and communication skills for interacting with clients, clinicians, and external partners. Administrative assistance and clerical skills, including scheduling, recordkeeping, and document management. Comfort with office equipment and basic technology, such as printers, scanners, copiers, and standard office software. Ability to handle confidential information with discretion and maintain accurate, organized files. Reliable time management, attention to detail, and ability to prioritize multiple tasks in a clinical setting. Experience in a healthcare or mental health office environment is beneficial but not required. High school diploma or equivalent required; additional training or coursework in office administration is a plus. #J-18808-Ljbffr WaitePTS