Medical Assistant, Orthopedics

Medical Assistant

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Locations: 288 Groveland Street, Haverhill, MA and 231 Sutton Street, North Andover, MA

Schedule: 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m.

Make a Difference in Orthopedic Care Bring your clinical skills, attention to detail, and patient-first mindset to a collaborative orthopedic team at Mass General Brigham. As a Medical Assistant, you will help create a welcoming, efficient experience for patients while supporting physicians, nurse practitioners, nurses, and fellow Medical Assistants in delivering high-quality care. This is a hands-on patient care role for an experienced Medical Assistant who thrives in a busy clinical environment and enjoys balancing direct patient support with essential administrative responsibilities.

What You'll Do

• Welcome patients, escort them to examination rooms, prepare equipment, and support efficient patient flow.
• Interview patients, collect and document medical information, and obtain vital signs, height, weight, and manual blood pressure readings.
• Assist providers with clinical care and reinforce instructions related to treatments, medications, diets, and follow-up care.
• Collect, label, log, and prepare blood, tissue, and other specimens for testing; perform phlebotomy when competency has been demonstrated.
• Administer immunizations when applicable and when certification or qualifying experience and provider supervision requirements are met.
• Maintain immunization inventory and monitor expiration dates.
• Support junior Medical Assistants by answering day-to-day questions and participating in onboarding and training.
• Complete office responsibilities such as answering phones, preparing forms, coordinating with other departments, and helping patients navigate their care.
• Contribute to departmental quality and safety initiatives, including patient identification and hand hygiene standards.
• Protect patient privacy and maintain confidentiality in accordance with all applicable requirements.

What You'll Bring

• High school diploma or equivalent required; associate degree in Medical Assisting preferred.
• One to two years of direct Medical Assistant experience or related medical field experience required.
• Prior hands-on experience with orthopedic casting is required.
• Basic Life Support certification preferred.
• National Medical Assistant certification preferred.
• Ability to obtain vital signs, take manual blood pressure readings, and collect blood samples and other specimens.
• Knowledge of medical terminology, clinical procedures, and protocols.
• Proficiency with electronic health record systems and medical office software.
• Strong interpersonal, communication, organization, and time-management skills.
• Sound judgment, accuracy, and the ability to prioritize effectively in a fast-paced environment.

Why Join Us?

You'll be part of a dedicated care team where your work directly supports patients, providers, and the overall clinical experience. This opportunity offers the chance to strengthen your skills, contribute to meaningful patient care, and grow within a leading healthcare system.

At Mass General Brigham, our employees are our most important resource. We are committed to ensuring employees have access to a benefits package that is comprehensive, contemporary, and highly competitive. We offer a full range of benefits that meet the needs of you and your family, including programs to support your health, financial well-being, and life.

Offerings include:

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance
• And professional development support
• And other perks!

Come be a part of the world's most powerful force in medicine, where every role is important in changing lives!