Associate Patient Care Coordinator

Job Opportunity at Optum

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Schedule: Monday to Friday, 8 AM- 5 PM

Location: Onsite - 202 N Park Ave, Apopka, FL 32703

Primary Responsibilities

• Responsible for all components of the patient's experience ranging from patient in-take, office visit, patient close-out, and appointment scheduling
• Applies knowledge/skills to basic, repeated activities
• Demonstrates minimum depth of knowledge and skill in own function
• Responds to standard requests
• Requires assistance in responding to non-standard requests
• Solve routine problems by following established procedures
• Prioritize and set deadlines for employees
• Works with others as a part of a team
• Other responsibilities as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma/GED (or higher)
• 1+ years of experience working in a medical office reception or patient facing administrative roles
• 1+ years of experience with EMR
• Intermediate level of proficiency in PC software computer skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications

Preferred Qualifications

• Bilingual Spanish English

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.