Service Provider Relationship Manager

Location: Nashville, TN – Onsite About BluWave BluWave is the Business Builders’ Network for Private Equity‑grade service provider needs. Our invitation‑only ecosystem comprises best‑in‑class specialized consultancies, senior advisors and board members, independent consultants, and interim executives. By blending AI, technology, and data with concierge‑like consultative support, BluWave connects businesses with proven providers for due diligence, value creation, and prep for sale initiatives. Our innovative platform ensures that our clients have access to the resources they need to thrive in today’s competitive landscape. Job Description The Service Provider Coverage Manager owns and is accountable for the curation and maintenance of BluWave’s Service Provider Group Network and the management of relationships with Groups within the BluWave Network. This role serves as the primary BluWave point of contact for Service Provider Groups regarding the end‑to‑end BluWave process and experience, and also serves as the primary Service Provider point of contact on behalf of BluWave. In this role you will proactively build relationships, evaluate professional service providers against BluWave’s rigorous criteria, and manage the onboarding and ongoing support of Service Provider Groups. You will work independently with moderate direction, prioritize tasks, and contribute to a collaborative, high‑growth startup environment. Key Responsibilities Leverage BluWave data and market trends to strategically and proactively identify and execute on Service Provider Group onboarding needs, with limited direction required. Serve as the primary BluWave point of contact and process/experience expert for Service Provider Groups, sharing best practices, thought leadership, industry trends, and more. Manage and support execution of Service Provider Group onboarding based on BluWave Network needs. Coordinate and conduct onboarding calls with Service Provider Groups, securing and processing all necessary information in BluWave’s systems. Secure and process necessary agreements between BluWave and Service Provider Groups. Own and continuously improve the BluWave Service Provider experience. Maintain and grow relationships with existing Service Providers in the BluWave network, providing process and subject‑matter expertise to improve performance. Coordinate and facilitate regular training sessions between BluWave team members and Service Providers. Support the Head of Research & Operations with special projects involving BluWave’s Service Provider network as needed. Key Qualifications and Characteristics 4‑year undergraduate degree from an accredited college or university. ~5–7 years of relevant experience in BD and/or partnership‑oriented roles within highly professional service‑based fields. Exceptional professional communication skills (written and verbal). Natural ability to conduct thorough research, use existing networks, build rapport quickly over phone and email. High self‑motivation, ownership, and ability to work autonomously with minimal direction. Excellent analytical problem‑solving skills – resourceful, solution‑oriented, gritty mindset. Process orientation with exceptional attention to detail, organization, time management, and prioritization skills. Team‑first mindset and willingness to support others. Natural curiosity and eagerness to learn more. Sound judgment with ability to make informed decisions quickly. White‑glove service‑centric mindset focused on quality and outcomes. Technical proficiency: Familiarity with Microsoft Office, LinkedIn, Salesforce.com, and LLM‑based applications. Preference for candidates who currently reside in Nashville, but open to relocation. The BluWave Values Team: We’re a “we” not “me” people. Integrity: We bring value with integrity. Grow: We are always growing our business and ourselves. Win: Winning for our clients. BluWave encourages anyone to join our team. BluWave is an inclusive workplace that considers all applicants regardless of gender, race, ethnicity, sexual orientation or identification, background, disability or status. BluWave, LP is proud to be an equal‑opportunity employer committed to inclusion and diversity. Full time: in‑office Monday–Thursday; option to work remotely on Fridays. #J-18808-Ljbffr Bluwave,-L