Spa Front Desk Attendant

Spa Front Desk Attendant

Four Seasons Hotel Seattle is looking for a Spa Front Desk Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Front Desk Spa Attendants are a part of a dynamic team that provides award-winning service to our guests.

Key Elements of the Job

• Maintain cleanliness and spa standards in locker rooms, fitness center, Spa Lobby, Relaxation Lounge and Pool Deck.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries.
• Assist guests at the Spa Reception Desk with booking treatments, paying for treatments, gift cards, and retail items. Assist guest to their Spa service appointments.
• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed.
• Communicate clearly through written and verbal methods.

Preferred Qualifications and Skills

• High school education (some college preferred).
• Previous experience in a spa environment.
• An innate ability to communicate one-on-one with guests and provide intuitive service.
• A keen eye for detail and consistency.
• Positive demeanor and energetic spirit.

Benefits Include:

• Compensation: $24.04/hour.
• 13 Days Paid Time Off + 10 Paid Holidays/year.
• Medical, Dental, & Vision Insurance.
• 401K Retirement Savings Plan, plus Employer Match Program.
• Complimentary Room Nights and Discounted Rates.
• Complimentary Meals in our Employee Cafeteria.
• Complimentary Uniform Care & Dry Cleaning.
• Employee Assistance Program.
• Investment in your Wellbeing.
• Paid Parental Leave & Short-Term Disability.
• Life Insurance.
• Bereavement & Jury Duty Pay.
• FMLA & WA State Leave.
• Personal, Medical, & Military Leave options.
• Tuition reimbursement.
• Training Programs; Growth & Development Opportunities.