Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Member Experience Specialist II, Branches

MIT

Member Experience Specialist II, Branches

Member Experience Specialist II, Branches, Credit Union, is a first point of member contact for branch, online or Contact Center and offers information, assistance and solutions addressing financial needs and challenges via email, phone or written correspondence.

The full job description is available here.

Required: A minimum of three years of experience, financial services preferred; High school diploma or equivalent certificate of education; great communication skills; patience and some leadership skills to resolve complicated member issues; and be fully versed in all of our products and services and able to effectively cross-sell. Preferred: Experience in cash handling, credit card transactions, balancing for one or more years.

MIT
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Member Experience Specialist II, Branches in Cambridge, MA vacancy
  • Position Summary: The Member Experience Specialist II position is a first point of member contact for branch, online or Contact Center. The candidate offers member information, assistance and solutions addressing financial needs and challenges via email, phone or written... 
    Suggested

    MIT-Federal-Credit-Unio

    Cambridge, MA
    5 days ago
  • MIT Federal Credit Union in Cambridge, Massachusetts is seeking a Member Experience Specialist II. This role serves as the first point of contact for members, assisting them with financial needs via branch, online, or Contact Center. The candidate should have at least... 
    Suggested

    MIT Federal Credit Union

    Cambridge, MA
    23 hours ago
  • MIT Federal Credit Union in Cambridge, MA seeks a Member Experience Specialist II to serve as the first contact for members across branch, online and contact center channels. You will provide information, guidance and solutions for financial needs. The role requires excellent... 
    Suggested

    MIT-Federal-Credit-Unio

    Cambridge, MA
    9 hours ago
  • Arise Financial in Canton, MA is seeking a Member Experience Specialist II (Universal Banker II) to elevate member service, handle complex accounts...  ...with lending partners. The role requires 1-2 years in branch banking or similar, Notary certification, and strong attention... 
    Suggested

    Arise Financial

    Canton, MA
    4 days ago
  •  ...in Somerville, MA is seeking a friendly, detail‑oriented Member Experience Specialist I (Universal Banker) to be the first line of contact for members...  ...financial goals. This role requires at least 1 year of branch or customer service experience, strong communication,... 
    Suggested

    Arise Financial

    Somerville, MA
    9 hours ago
  • $20 - $22 per hour

     ...ideas and creating an even better experience for both our employees and the members and communities we serve. If you\...  ...the Role As a Member Experience Specialist I (Universal Banker) , you’ll be...  ...re Looking For At least 1 year of branch, retail financial services, cashier... 
    Hourly pay
    H1b

    Arise Financial

    Somerville, MA
    9 hours ago
  • Rockland Federal Credit Union is seeking a Member Experience Assistant Manager to support branch operations, supervise staff, and ensure exceptional member service. This role focuses on daily operations, risk management, and driving member experience, growth, and productivity... 

    Rockland Federal Credit Union

    Walpole, MA
    4 days ago
  • $22.5 - $30.43 per hour

     ...Job Title Provide float branch coverage for various job functions in both front-end member service and secondary back-end support services. Cover member needs...  ...idea of what we expect to offer. We consider your experience, unique strengths, and the impact you're likely... 
    Work at office
    Flexible hours

    Metro Credit Union

    Reading, MA
    2 days ago
  • $22 - $25 per hour

     ...financial institution in Boston is looking for a service-oriented team member to assist with account openings, transactions, and member...  ...retirement plans. The ideal candidate should have a year of experience in customer service and cash handling, and the ability to communicate... 
    Hourly pay

    Tremont Credit Union

    Boston, MA
    4 days ago
  • $50k - $62.85k

     ...registered/licensed nurse (RN), the Clinical Assistant II, Inpatient, is a member of the interdisciplinary health care team, provides essential...  ...to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the... 
    Hourly pay
    Full time
    Rotating shift

    Dana-Farber Cancer Institute

    Cambridge, MA
    5 days ago
  • $45k - $65k

     ...Records Management Specialist II Employment Type: Full-Time, Mid-Level Department: Office...  ...Training and Development Capabilities: Experience delivering training to colleagues or...  ...documenting procedures, communicating with team members, and supporting end-users or customers.... 
    Full time
    Work at office
    Flexible hours

    Contact Government Services

    Boston, MA
    3 days ago
  •  ...Weymouth location. As a Banking Specialist (Float), you will play a...  ...Heritage Bank as a key member of our retail team. This...  ...I, or Banking Specialist II level depending on experience. Compensation: Competitive...  ...training requirements. Support branch operations, including... 
    Weekday work

    Coastal Heritage Bank

    Weymouth, MA
    23 hours ago
  • $25.25 per hour

    A workplace service provider in Dedham is searching for a Member Experience Associate to enhance the member experience and manage daily operations. In this in-person role, you'll prepare the office, manage inventory, build relationships, and handle member requests. Strong... 
    Hourly pay
    Work at office

    Industrious

    Dedham, MA
    4 days ago
  •  ...veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7...  ...with continued expansion plans in 2026. At Small Door, our Member Experience team is part of a supportive and collaborative network... 
    Flexible hours
    Shift work

    Small Door Veterinary

    Boston, MA
    3 days ago
  • $15 per hour

     ...Position Title: Member Experience Associate Job Description: At Retro Fitness, "Get Real" is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. The Member Experience Associate will... 
    Hourly pay
    Shift work

    Retro Fitness

    Cambridge, MA
    2 days ago
  •  ...Member Experience Associate Retro Fitness Cambridge (Part-Time) Member Experience Associate Retro Fitness Cambridge (Part-Time) $16-18/hour 3-4 hours/week Weekends You know that person at the gym who makes everyone's day a little better just by being at the desk?... 
    Part time
    Weekend work

    Launch Entertainment

    Cambridge, MA
    4 days ago
  •  ...community, but around the world. In the role of Specification Specialist II, we'll count on you to: Prepare design development and...  ...Architecture, Engineering or combination of education and relevant experience A minimum of 5 years experience working with specifications Knowledge... 
    Contract work
    Work at office
    Local area

    HDR

    Boston, MA
    1 day ago
  •  ...Member Services Representative - Vacation Relief, AACU Branch Operations Are you ready to explore a world of possibilities, both at work and during your time...  ...or related area, or equivalent financial services experience Previous banking or Credit Union experience... 
    Work experience placement
    Work at office
    Flexible hours
    Night shift
    Afternoon shift

    American Airlines Group

    Boston, MA
    4 days ago
  •  ...Safety Specialist II – Full time – Boston, MA 02210. Base pay: $71,800 – $119,600. Overview Creating a better way to live is the purpose...  ...education as needed. Qualifications 3–7 years of safety or related experience, or relevant education/training. Background in construction,... 
    Full time
    For contractors
    Local area
    Immediate start

    XCORP AvalonBay Communities Inc.

    Boston, MA
    1 day ago
  •  ...Health Information Management Specialist II Under the direction of the HIM Supervisor, the HIM Specialist II provides support to the...  ...knowledge of HIPAA privacy regulations required Minimum 1 year experience performing release of information Minimum 1 year... 
    Work at office

    Fenway Health

    Boston, MA
    5 days ago
  •  ...shifts. This part-time role requires 16 hours of work between Friday and Sunday, with a focus on member engagement and retention. The ideal candidate will have supervisory experience, strong communication skills, and a commitment to maintaining a welcoming environment. Join... 
    16 hours
    Part time
    Shift work
    Weekend work

    New York Sports Club

    Boston, MA
    2 days ago
  •  ...involves providing excellent customer service and support to members during weekend hours while leading a team of Service & Sales Representatives...  .... The ideal candidate should have prior supervisory experience in a customer-facing role and be able to navigate member... 
    Part time
    Weekend work

    New York Sports Club

    Somerville, MA
    2 days ago
  •  ...Client Service Associate We're seeking a future team member for the role of Client Service Associate to join our Wealth Management...  ...Bachelor's degree or equivalent combination of education and relevant experience. Experience providing client service or operational support... 
    Bank staff
    Flexible hours

    BNY

    Boston, MA
    5 days ago
  • $95k - $105k

     ...Subscriber Experience And Partnership Specialist Polsinelli does not accept unsolicited resumes from search firms or agencies. At Polsinelli, What...  ...day. We strive to create an environment where our team members are encouraged to bring their creativity and professional... 
    Full time
    Temporary work
    Part time
    Work at office
    Remote work

    Polsinelli

    Boston, MA
    5 days ago
  • Records Management Specialist II Employment Type: Full-Time, Mid-Level Department: Office Support CGS is seeking an experienced Records...  ...productivity. Training and Development Capabilities: Experience delivering training, creating clear instructional materials,... 
    Full time
    Work at office
    Flexible hours

    Contact Government Services, LLC

    Boston, MA
    1 day ago
  • As a Program Controls Specialist II at Honeywell Aerospace, you will manage scheduling, cost...  ...with guiding new Specialists and team members Qualifications Proficient in Microsoft...  ..., Finance, Economics or related field Experience as Program Controls Specialist Ability... 
    Work at office

    Honeywell Aerospace

    Woburn, MA
    5 days ago
  • Program Specialist II (Finance) As a Program Controls Specialist II here at Honeywell Aerospace...  ...mentor Program Specialists with less experience to improve their skills and...  ...with guiding new Specialists and team members Qualifications Proficient in Microsoft... 
    Temporary work
    Work at office
    Flexible hours

    Honeywell Aerospace US LLC in

    Woburn, MA
    3 days ago
  • $21.25 - $22 per hour

    SUMMARY Under the general supervision of the Branch Manager, a Member Specialist performs a variety of duties necessary to provide efficient service...  ...and title will be determined based on the candidate’s experience and qualifications; candidates may be considered for a... 
    Hourly pay
    Work at office
    Afternoon shift

    SCU Credit Union

    Sharon, MA
    1 day ago
  •  ...become trusted mentors. We support each member of our team to own their personal development...  ...& Collaboration. The Data Analyst II, within the Mass General Brigham Enterprise...  ...information systems, statistics, or equivalent experience.2. At least 3-5 years of experience,... 
    Work at office

    Mass General Brigham

    Somerville, MA
    1 day ago
  • $100k - $125k

     ...to unlock human performance. We empower members to perform at their highest potential by...  ...value.We are seeking a Business Analyst II to partner closely with the Lifecycle Marketing...  ...play a direct role in shaping the member experience and driving sustainable growth.... 
    Full time
    Work at office
    Relocation

    WHOOP

    Boston, MA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Member Experience Specialist II, Branches. Be the first to apply!