Customer Experience Analyst | Call Quality & Compliance
Scott Defunct
Scott & Associates, P.C. in Dallas is seeking a motivated Customer Experience Analyst to join our team. This full-time role involves listening to and evaluating collection calls for compliance, providing feedback, and collaborating on quality assurance initiatives. The ideal candidate will have at least two years of relevant experience, strong communication skills, and proficiency in Microsoft Office. If you thrive in a fast-paced environment and have a keen attention to detail, we want to hear from you. #J-18808-Ljbffr
Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the Customer Experience Analyst | Call Quality & Compliance in Dallas, TX vacancy
$22 - $24 per hour
...an alternative application process. Customer Experience Analyst Full Time Clerical US 3 days ago Requisition... ...law firm seeking a motivated Call Quality Assurance Professional to join our... ...assurance Evaluate calls for regulatory compliance and adherence with client...SuggestedHourly payFull timeWork at officeLocal areaFlexible hoursScott Defunct
Dallas, TX15 hours ago$54.5k - $98k
...Job Summary Analyst – Security Operations is part of the Civil Compliance Team within the Verizon Security... ...compliance while protecting customer information and providing a 5‑star customer experience. Responsibilities... ...investigations. Handle incoming calls and provide assistance....SuggestedFull timeWork experience placementWork at officeShift workVerizon Communications
Irving, TX17 hours ago$37k - $98.67k
...in delivering the best experience for our customers. As a Loan Support Analyst Senior within PNC's Complex... ...and/or regulatory compliance requirements. Consults... ...identify exceptions, monitor quality and ensure compliance.... .... Applicants may also call (***) ***-**** and say "...SuggestedFull timeTemporary workPart timeWork experience placementWork at officeRemote work- ...Business Systems Analyst- Genesys... ...Genesys Cloud CX, experience within the banking... ...Meet with business customers to understand objectives... ...timelines, scope, and quality expectations are met... ...of contact center call flows, bot flows,... ..., Quality & Compliance, and other CX optimization...SuggestedFull time
Anveta
Dallas, TX3 days ago $109.55k - $156.5k
...RingCentral, we believe the best customer experiences happen when humans and AI... ...Senior Business Systems Analyst (Netsuite) to join our RingCentral... ...of Finance such as SOX Compliance and Reporting. Qualifications... ...AI agents that automate calls, assist in the moment, and analyze...SuggestedFull timeLocal areaFlexible hoursRingCentral
Dallas, TX4 days ago- ...seeking a detail-oriented Marketing & Call Center Data Operations Analyst to develop reporting and insights on patient acquisition and experience, while ensuring accurate provider and... ...build scalable reporting, improve data quality, and support process automation. With...Local area
AEG Vision
Dallas, TX4 days ago - ...court. Candidates should possess a Bachelor's degree in a relevant field and two years of related experience. This full-time position offers an opportunity to work in a laboratory environment, ensuring quality control and compliance with legal standards. #J-18808-Ljbffr...Full time
Dallasact
Dallas, TX4 days ago - ...question why an enterprise should better serve customers, make their workforce more productive,... ..., optimize technology, enhance customer experiences, and advance workforce productivity for... ...our clients and our community. As an Analyst at Sendero, you’ll lead project...Full timeTemporary workWork experience placement3 days per week
Sendero Consulting
Dallas, TX28 days ago $133k - $166k
...powered by the exceptional experience and ambition of our 7,... ...and delivering high-quality technical solutions... ...Technology (LPT) Senior Analyst at Kirkland & Ellis,... ...applications. Quality & Compliance: Conduct quality... ...Production Support: Generate custom load files, metadata,...WorldwideFlexible hours- ## AI Integration Analyst – Risk AnalyticsApplylocations: Dallas,... ...financial experts who possess deep experience across a multitude of... ...that support critical risk and compliance functions. This is an excellent... ...agent performance and data quality in production, learning to identify...Work experience placementInternshipImmediate startDay shift
Texas Capital Bank
Dallas, TX1 day ago - ...Welcome to How. Few question why an enterprise should better serve customers, make their workforce more productive, or drive growth to new... ...improve operations, optimize technology, enhance customer experiences, and advance workforce productivity for our clients. How do we...Full timeTemporary workWork experience placement3 days per week
Sendero
Dallas, TX1 day ago $50k - $63k
...convenience meets exceptional quality. We have been at the... ...the evolving desires of our customers. Through relentless dedication... ...products and elevating the customer experience to unprecedented heights.... ...Position Overviewn As a Data Analyst at Jill Frisch & Freeze...Full timePart timeRemote workJill Frisch & Freeze MiniMart
Dallas, TX4 days ago- ...years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary The Sr. Risk Analyst, Business Analytics, will be responsible for utilizing advanced analytical techniques and tools to provide...Work at officeMonday to FridayWeekend work
First Investors Financial Services, Inc.
Dallas, TX4 days ago - ...stepping in wherever needed from running intraday decisions to building long‑term staffing models that directly impact revenue and customer experience. What You’ll Own Real‑Time Operations (Revenue + Service Critical) Monitor queues, conversion‑impacting SLAs, and...Full timeShift work
- ...you a passionate and dedicated Clinical Quality Specialist who is looking for a full-time... ...and provider education. Ensure compliance with regulatory and accreditation requirements... ...’s degree preferred Minimum 2 years’ experience in healthcare quality improvement OR...Full timeTemporary workLocal area
Healing Hands Ministries Inc
Dallas, TX14 days ago - ...are seeking a Senior Technology Product Analyst work with Production, Operations and Information... ...equivalent required. Minimum of 3 years experience with business operations or systems... ...together as a team to support our customers, co-workers and communities and make a positive...Full time
- Product Development Analyst, Remarketing Stellantis Financial Services (SFS) is the... ...our core mission which is enhancing our customer's experience. Position Summary The Stellantis... ...performance to ensure adherence to agreed quality standards Support strategic product initiatives...Work experience placementVisa sponsorshipWork visaMonday to FridayShift workWeekend work
- ...efficiency and deliver exceptional customer experiences. Our commitment goes beyond traditional... ...we uphold the highest standards of quality, compliance and service excellence. If you’re... ...looking for a highly motivated Data Analyst with strong Power BI expertise , exceptional...Full timeFlexible hours
$67.95k - $83.7k
...Business Support Analyst II Fay Servicing is a nationally... ..., and regulatory compliance. Fay's end-to-end... ...ensure an exceptional experience for both borrowers and... ...solutions to improve quality control and regulatory... ...dynamic environment ~ Customer service/ client orientation...Interim roleRemote workFlexible hoursShift workFay Servicing
Farmers Branch, TX1 day ago$75k - $95k
Morgan Stanley is seeking an Associate to join the Data Governance & AI Non-Financial Risk group, focusing on data quality and governance initiatives. This role supports regulatory engagement and PMO processes essential for maintaining data integrity. The ideal candidate...- ...Apex Service Partners is seeking a Marketing Data & Insights Analyst based in Irving, Texas. The successful candidate will manage the customer experience platform, ensuring data integrity and providing insights that drive marketing performance. This role demands strong...
APEX Service Partners
Irving, TX3 days ago $10k
...debt investments. The Senior Analyst, Debt will be responsible for... ...through bi-weekly operations calls. In this role there will be... ...reporting and loan covenant compliance; Collaborate to perform... ...investment committee. Professional Experience A minimum of 2 years’...Full timeWork at officeLocal areaImmediate startFlexible hoursBellwether
Dallas, TX9 days ago- ...Must be able to delegate tasks, manage Analysts and communicate the status of projects to... ...accounting or finance ~3+ years' work experience in financial services industry ~ Have... ...background check NO AGENCIES PLEASE No calls or agencies please. Any Employment...Work experience placement
Tolleson Wealth Management
Dallas, TX26 days ago $69.13k - $96.47k
...Software License Management Analyst - OfficerApplylocations: Irving... ...approximately 200 million customer accounts and does business... ...provide a first-class customer experience. We reimagine client and... ...is to contribute to license compliance and minimize software lifecycle...Full timeContract workWork at officeCitibank (Switzerland) AG
Irving, TX15 hours ago$54k - $99.6k
...and recommendations in compliance with bank policies and... ...to enhance service quality, acquire new business... ...– 3 years of relevant experience in credit or lending instruments... ...Detail-Oriented Customer Service Analytical... ...business and life. It calls on us to create...Contract workPart timeWork experience placementWork at officeLocal areaBMO Financial Group
Irving, TX23 minutes ago$56.25k
...together, we are driving a customer-centric transformation... ...Make: The Sr. Analyst, Credit Risk is... ...oversight of the credit quality of prime auto finance... ...credit quality, including compliance with regulatory requirements... ...or equivalent work experience in Accounting,...Hourly payFull timeContract workWork experience placementWork at officeShift workSantander Bank
Dallas, TX4 days ago$72k - $100k
...analytical and detail oriented Senior Analyst to join our External... ...filed with the SEC, ensuring compliance with US GAAP and SEC regulations... ...). Minimum 4 years' experience, with at least 2 years public... ...reasonable accommodations by calling Human Resources at +1 (203) 9...WorldwideGartner
Irving, TX1 day ago$71.74k - $114.07k
...Summary The Practice Group Analyst, in collaboration with and in... ...PowerPoint) to include demonstrated experience using vLookup and PivotTable... ...deliverables, answer phone calls, and reply to correspondence... ...timely, accurate, and quality work product. * Successfully...Work at officeRemote workVisa sponsorshipFlexible hoursDLA Piper
Dallas, TX1 day ago- ...Principal Analyst The Principal Analyst plays a central role in... ...Conduct 1525 quarterly calls with data center providers to... ...commentary, market overviews, and customized reports. Deliver quarterly... ...Bachelor's degree ~10+ years of experience in the data center industry...
Simplify Compliance
Dallas, TX2 days ago $34.09 - $53.18 per hour
...Summary The Conflicts Analyst, working in... ...Desired Skills Must have experience writing and communicating... ..., while maintaining a customer service-oriented manner... ...deliverables, answer phone calls, and reply to... ...timely, accurate, and quality work product. * Successfully...Hourly payWork at officeRemote workVisa sponsorshipDLA Piper
Dallas, TX23 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Analyst | Call Quality & Compliance. Be the first to apply!
Related searches
- entry level analyst Dallas, TX
- cash analyst Dallas, TX
- workforce analyst Dallas, TX
- sales and trading analyst Dallas, TX
- remote epic analyst Dallas, TX
- packaging analyst Dallas, TX
- back office analyst Dallas, TX
- intellectual property analyst Dallas, TX
- senior database analyst Dallas, TX
- strategic sourcing analyst Dallas, TX