Special Projects Manager

Special Project ManagerAt DaVita, we find that our best leaders are those who create an inspiring vision for the future and empower their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative and team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work. Sound like you? Then you might be a great fit for Special Project Manager with DaVita. Here's what you can expect:The Manager, Special Projects, is responsible for leading, managing, and executing assigned strategic and operational initiatives with high ownership and accountability. The role focuses on identifying operational and business improvement opportunities, conducting quantitative and qualitative analyses, designing business models and workflows, and driving cross-functional implementation across organizational lanes.Key duties and responsibilities include:Initiative & Project Leadership: Own and manage end-to-end lifecycle for strategic, operational, and process improvement projects. Establish project objectives, milestones, detailed work plans, timelines, and resource allocation to ensure timely execution. Track and report project KPIs, identify operational bottlenecks, and implement mitigation plans. Drive PR, Referral Volume, Transfers. Facilitate admit readiness via capacity planning, clinical amenities, DGS & ROPS relationships. Identify opportunities and strategies for sustainable impact (ex.FA Accountability, Schedule Hub, DTM, Centralized RN, Discharge Packet, Patient Transition Survey, Hep B Pending, Two Track, etc). Assist with acquisitions and de novos. Manage upstream education program driving %NSE and maintaining consistent educator team. Oversight of pilots, long term and short term whether clinic, Regional or Divisional. Ex. Lung Ultrasonography, CritLine, PerfectServe, ToT.Process Design & Policy Development: Develop, document, and refine standard operating procedures (SOPs), program policies, and process workflows. Partner closely with corporate teams, Legal, and Compliance to ensure adherence to standard policies and regulatory guidelines.Business Analytics & Insight Synthesis: Perform data analysis and root-cause analyses on key operational metrics and performance trends. Translate complex findings into actionable business insights, dashboards, and structured recommendations.Stakeholder Management & Cross-Functional Alignment: Act as a central partner connecting diverse teams (e.g., Operations, Strategy, IT, People Services, and Clinical Leadership). Prepare and present high-impact summaries, executive updates, and presentations for senior leadership. Upstream engagement with Providers, DP/CM teams. ED Diversion/DoDD/Dialysis in the ED programs. Partner with Directors, ROPS/DTM/DGS to drive referral volume. Elevate Day 0 -Day 1 experience. Resource to field across multiple departments based on exposure to multiple Village teammates and a variety of projects. Thought partner to FAs to promote Living the DaVita Way. Support integration of the IKC team within the DKC workflow. Thought partner with DVP/Director team on new opportunities to elevate patient care and clinical outcomes, both operationally and clinically. Ex New Beginnings, EPIC/Falcon integration, Alternative languages recorded for Patient Education Materials, TM Growth ProgramsTeam Leadership & Development (as applicable): Provide mentorship, day-to-day work guidance, and project leadership to assigned analysts and project contributors. Talent calibration, lead roles, new roles, TM growth and development, Core Team accountability, Growth Strategy. Facilitate roundtable discussions among all Departments to elicit clinic teammates and leadership feedback on top-of-mind topics. Drive team focus and accountability by facilitating SSC discussions.Minimum qualifications include:Education: Associates degree preferred, unless required by state or local laws; bachelor's degree in related area strongly preferredExperience: 3–5+ years of relevant experience in project management, consulting, strategy, or operational leadership. Project Management Professional (PMP) certification is a plus.Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice PresidentCollaboration is a must to be successful in this role. You will be working with clinical and financial teams daily to produce results that align to business needs.Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.Required skills: Advanced proficiency in Microsoft Excel and PowerPoint. Proven ability to navigate ambiguity, prioritize concurrent workstreams, and manage tight deadlines. Strong communication, stakeholder influence, and executive presentation capabilities.Travel Requirements: Up to 25–40% depending on assignment and group needNow is your time to join Team DaVita. Take the first step and apply now.At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.For location-specific minimum wage details, see the following link: DaVita.jobs/WageRatesCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.