PC/Laptop Imaging & Deployment Technician
Crescens
Job Title: PC/Laptop Imaging & Deployment Technician
Location: Annapolis, MD
Duration: 6+months
Type: Contract In Person Only
Fully Onsite Position
Job Description:
Key Responsibilities:
Required:
Professional & Soft Skills
Desired Qualifications:
Required:
Location: Annapolis, MD
Duration: 6+months
Type: Contract In Person Only
Fully Onsite Position
Job Description:
- This is a fully onsite position based in Annapolis, MD. Please submit local candidates willing to work fully onsite. Candidates will be required to attend an in-person interview if selected to interview.
- The technician will travel to various Anne Arundel County office locations as needed to perform deployments; a county vehicle will be provided for this travel. Candidates must provide proof of a valid driver's license and clean driving record to be able to start in this role (required for county vehicle operation).
- The position is expected to last approximately 6 months, aligned with the county's hardware refresh project timeline. Candidates must be comfortable with this project duration.
- Candidates must be able to physically lift and move equipment weighing up to 50-pounds.
Key Responsibilities:
- Image Dell laptops and desktop PCs using standard county-approved deployment tools and processes Deploy newly imaged equipment to employees at Anne Arundel County office locations
- Transport equipment (laptops, desktops, all-in-one workstations) safely between county facilities using a provided county vehicle
- Unhook, document, and retire existing/old hardware units during the refresh process
- Set up and configure new PCs and laptops for end users, ensuring a smooth transition from old to new equipment
- Install approved software packages on deployed devices as part of the standard build or as directed
- Assist end users with familiarization of new equipment and address questions or concerns at the point of deployment
- Troubleshoot and resolve hardware, software, and connectivity issues identified on newly deployed equipment
- Maintain accurate records of deployed, retired, and in-progress equipment throughout the project lifecycle
- Coordinate with project leads and IT staff to prioritize and schedule deployments across county locations
- Adhere to county IT policies, security protocols, and professional standards at all times
Required:
- Prior experience supporting hardware refresh or large-scale PC deployment projects.
- Hands-on experience with PC/laptop imaging using tools such as Microsoft Deployment Toolkit (MDT), SCCM/MECM, or similar imaging solutions
- Proficiency in deploying and configuring Dell laptops and desktop/all-in-one hardware
- Working knowledge of Windows 10/11 operating system installation, configuration, and troubleshooting
- Ability to install and configure software packages and applications in a Windows environment
- Familiarity with basic network connectivity setup (domain joining, VPN, network drives, printers)
- Experience with hardware swap procedures: disconnecting peripherals, replacing units, and reconnecting in an office setting
- General hardware troubleshooting skills (boot issues, peripheral connectivity, driver problems, etc.)
Professional & Soft Skills
- Strong customer service orientation and ability to communicate technical concepts clearly to non-technical end users
- Ability to work independently and manage time effectively across multiple deployment sites
- Detail-oriented with strong documentation habits for asset tracking and project recordkeeping
- Physical ability to lift and transport equipment (up to 50 lbs.) and work in varied office environments
- Valid driver's license and clean driving record (required for county vehicle operation)
- Professional demeanor appropriate for a government/public sector environment
Desired Qualifications:
- CompTIA A+ certification or equivalent technical certification
- Experience working in a government, public sector, or enterprise IT environment
- Familiarity with Active Directory for user account and machine management
- Experience with asset management or ITSM ticketing systems (e.g., ServiceNow, Jira, Remedy)
- Knowledge of BitLocker or other disk encryption solutions used in enterprise deployments
- Experience with Dell-specific tools such as Dell Command | Deploy or Dell BIOS configuration utilities
- Familiarity with Microsoft 365 / Office suite setup and activation in enterprise environments
Required:
- Prior experience supporting hardware refresh or large-scale PC deployment projects
- Experience deploying and configuring Dell laptops and desktop/all-in-one hardware
- Experience with Windows 10/11 operating system installation, configuration, and troubleshooting
- Hands-on experience with PC/laptop imaging using tools such as Microsoft Deployment Toolkit (MDT), SCCM/MECM, or similar imaging solutions
- Experience with basic network connectivity setup (domain joining, VPN, network drives, printers)
- Experience installing and configuring software packages and applications in a Windows environment
- Experience with hardware swap procedures: disconnecting peripherals, replacing units, and reconnecting in an office setting
- Experience troubleshooting and resolving hardware issues (boot issues, peripheral connectivity, driver problems, etc.)
- Experience working w/end users in a customer-service oriented deployment environment, communicating technical concepts to non-technical end users
- Valid driver's license and clean driving record (required for county vehicle operation)
- Physical ability to lift and transport equipment (up to 50 lbs.) and work in varied office environments
- Strong documentation skills for asset tracking and project recordkeeping
- Experience with Dell-specific tools such as Dell Command | Deploy or Dell BIOS configuration utilities
- Familiarity with Microsoft 365 / Office suite setup and activation in enterprise environments
- CompTIA A+ certification or equivalent technical certification
- Experience working in a government, public sector, or enterprise IT environment
- Experience with with Active Directory for user account and machine management
- Experience with asset management or ITSM ticketing systems (e.g., ServiceNow, Jira, Remedy)
- Knowledge of BitLocker or other disk encryption solutions used in enterprise deployments
- Exceptional communication skills and professional demeanor
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the PC/Laptop Imaging & Deployment Technician in Annapolis, MD vacancy
- ...JOB DESCRIPTION: Client is seeking a skilled and dependable PC/Laptop Imaging & Deployment Technician to support a 6-month hardware refresh initiative for Client. In this role, the selected candidate will be based out of the Client office in Annapolis, MD, and will...SuggestedWork at office
E-talentnetwork
Annapolis, MD3 days ago - ...fieldsof study, anadditional4 years of recent relevantexperience or specialized training may be considered. Proficient with hardware imaging devices such asLogicubeFalcon-Neo, Tableau TD3, Cellebrite and write blockers such as Tableau andWiebetech. Also,...SuggestedFull timeMonday to Friday
$2,478 per week
...Travel Imaging Tech - CT Epic Travel Staffing is hiring a Travel Imaging Tech - CT. We`ll be your ticket to the travel Medical Imaging Technician - Computed Tomography job you`ll love with unparalleled recruiter support and industry-best benefits. Shift: Days...SuggestedWeekly payPermanent employmentShift workEpic Travel Staffing
Annapolis, MD3 hours ago$22 - $24 per hour
Job Type Full-time Description View the above video to see a Day In The Life of a PD Digital Court Reporter A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponent's testimony captured via ...SuggestedHourly payFull timeRemote workShift workPlanet Depos
Annapolis, MD5 days ago- A records management service provider is seeking an Information Technology Engineer I in Maryland. The role involves providing records management and information assurance support, developing and overseeing the Records Management Program, and ensuring compliance with regulations...Suggested
- Develop and maintain the voice of Adventure Ted using cutting-edge technology and AI tools to ensure consistent character portrayal across animations, virtual events, and multimedia projects. Collaborate with Childhood Cancer Society’s creative and production teams ...Remote job
Childhood Cancer Society
Annapolis, MD3 hours ago $38 - $66 per hour
...go above and beyond to create raving fans by offering unexpected extras such as loaner vehicles, happily employed ASE-certified technicians, digital vehicle inspections, and more. We strive to remove stress from auto repair and make sure every touch point is positive....Full timeMonday to Friday$33 - $45 per hour
...committed to doing things differently (and better) than the industry norm. Job Overview We’re looking for a seasoned Level 3 AV Technician (or a very strong Level 2 ready to level up) who’s ready to take full ownership of the install process—from rough-in through trim...Work at officeLocal areaWork from home$30 per hour
...brakes, electrical systems, air conditioning, and onboard computer systems. You may act as a technical expert and mentor to other technicians, supporting diagnostics, repair strategies, and best practices. You may also be required to drive Budget Trucks on public roads...Hourly payFull timePart timeImmediate startRemote workFlexible hoursAvis Budget Group
Glen Burnie, MD3 hours ago$100k - $160k
...Euro Team – Where Passion Meets Performance! ?? ??Salary: $100,000–$160,000 (Based on Experience) Are you a seasoned BMW Master Technician Mechanic ready to take your career to the next level? JP Euro , a leading European and exotic auto repair shop, is looking for...Hourly payRelocationRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to PC/Laptop Imaging & Deployment Technician. Be the first to apply!
