Benefits Operations Manager

Benefits Operations Manager

Bonita Springs, FL, USA, 34134

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.

Job Purpose

Reporting to the Senior Benefits Manager, the Benefits Operations Manager will use knowledge of health, welfare and retirement plans to manage effective benefits administration, employee communications, SOX, Local, State and Federal compliance.

What You Will Do

Helps with planning, design and implementation of benefit programs

Oversees the annual benefits open enrollment process, including implementation of new benefits or plan changes, system user acceptance testing and oversight of enrollment activities

Manages the preparation and distribution of communication materials, including use of various media platforms, to engage employees and effectively communicate benefits value proposition

Assists in management of vendor relationships to ensure timely, accurate, and compliant delivery of programs/services

Handles complex/escalated employee concerns, eligibility and transaction issues

Responsible for maintaining flex benefit budget reports and works closely with accounting and finance to analyze and track program expenses

Responsible for reconciliation of stop loss claims and insurer reimbursements

Manages the SOX/SSAE process ensuring compliance

Recommends and assists in implementation of process improvements within benefits department

Manages and ensures compliance calendar with local, state and federal legislation related to benefits, including but not limited to ERISA, HIPAA, COBRA and PPACA

Working with HRIS (Human Resources Information Systems) and benefits administration software

Requirements

Educational Background: Bachelor's degree preferably in Human Resources, Benefits Administration or related field.

Professional Experience: Must have 3 – 5 years of experience in company sponsored benefit plans

Extensive knowledge of benefit program design and implementation methods

Extensive Knowledge of federal, state and local laws relating to benefits

Skills

Demonstrates resourcefulness and good analytical skills

Good interpersonal, communication and networking skills

Strong time management and organizational skills

Ability to work independently and prioritize workload

Computer skills (MS Word, Excel, PowerPoint)

The ability to read, write and speak fluently in Spanish is preferred

Req #: 68049

Pay Range: $90,000 - $95,000

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following:

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave. Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.