Assistant Manager

Restaurant Manager

Feast Coast Hospitality, which oversees hospitality brands Original Grain, XO Taco, Fly Bird fried chicken, and Hot Stuff Sauce is looking for a results-driven restaurant manager to manage a new restaurant operation in Syracuse with a focus on leadership, coaching and mentoring staff focused on thoughtful and intentional hospitality.

Responsibilities:

• Team building and coaching.
• Managing daily food and beverage operations.
• Forecasting, planning, sourcing, and ordering supplies for restaurant operations.
• Building positive relationships with employees, customers and vendors.
• Adhering to the food and beverage budget.
• Following food and safety regulations.
• Maintaining positive customer relationships, processing complaints, and responding to customer needs.
• Assisting with catering and large events.
• Creating and enforcing restaurant policies, targets/goals, and SOPs.
• Hiring, training, and managing food and beverage staff.
• Teach, coach and mentor all Front of House hospitality employees including hosts, servers and bartenders.
• Ensure that health and safety protocols are adhered to.
• Communicate with customers to receive feedback and manage complaints.

Requirements:

• Minimum of 4 years experience in the hospitality industry, with an emphasis on food and beverages.
• Culinary or food service management degree may be advantageous.
• In-depth knowledge of the food industry.
• Strong working knowledge of related computer software, including restaurant POS software.
• Ability to adhere to budgets and meet financial targets.
• Exceptional organizational, leadership, problem-solving, and communication skills.
• Ability to forecast food and beverage needs.
• Excellent customer service skills.
• Great delegation skills.
• Team Player.
• Leader by example.