Vulnerability Operations Engineer - Remote

Vulnerability Operations Engineer

At CentralSquare, we don't just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.

Your Growth Matters. We believe heroes deserve opportunities to rise. That's why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you're motivated, there's no limit to how far you can go.

Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you're in the office or remote.

Join us and help build the tools that power real-life heroes. Together, we make a difference.

The Role

CentralSquare is seeking a Vulnerability Operations (VulnOps) Engineer to join our Security team. This is an individual contributor role purpose-built for the post-AI era of vulnerability discovery — where AI models can now find and exploit flaws at machine speed, and reactive patch cycles are no longer sufficient.

This role is not an advisory function. The VulnOps Engineer owns the full pipeline from discovery through fix delivery: running AI-powered scanning against CentralSquare's codebases and dependencies on a continuous basis, generating validated fixes, and submitting ready-to-merge pull requests into owning teams' Azure DevOps pipelines. App teams retain code review and merge authority; this role exists to ensure they are never handed a problem without also being handed a solution.

Job Duties Include:

• Proactive Vulnerability Discovery
• Operate and continuously improve an AI-powered scanning pipeline across CentralSquare's first-party codebases, open-source dependencies, and infrastructure components
• Use Claude Code, Veracode, and Orca to conduct ongoing static analysis, software composition analysis (SCA), and cloud posture assessments
• Apply reachability analysis to distinguish genuinely exploitable vulnerabilities from theoretical findings, reducing alert fatigue and focusing remediation effort where risk is real
• Monitor threat intelligence feeds, CVE disclosures, and coordinated disclosure programs (including Project Glasswing patch releases) to identify newly disclosed vulnerabilities affecting CentralSquare's software supply chain

• Fix Development and Delivery
• Develop and validate fixes (code patches, dependency upgrades, configuration changes) using AI coding agents such as Claude Code, verifying resolution without regressions before submission
• Submit validated fixes as pull requests into owning teams' Azure DevOps repositories, with clear documentation of the vulnerability, risk context, and fix rationale to support efficient review and merge
• Collaborate with application and infrastructure teams during code review, providing technical context and responding to questions about proposed changes

• SLA Ownership and Reporting
• Own the end-to-end SLA lifecycle for all open findings, maintaining real-time tracking of detection, fix submission, and merge status in the vulnerability management system
• Proactively escalate findings approaching SLA breach with remediation options and risk context
• Produce regular reporting on pipeline health, SLA adherence, remediation velocity, and open risk posture for the security leadership team

• Toolchain and Pipeline Maintenance
• Own the configuration, tuning, and operational health of VulnOps tooling including Veracode, Orca, Claude Code, and Azure DevOps security integrations
• Identify and reduce false positive rates through policy tuning and reachability filtering, ensuring signal quality remains high as scan volume increases
• Contribute to the development of automated remediation pipelines, including AI-assisted fix generation integrated directly into CI/CD workflows
• Evaluate and recommend new tools and capabilities as the AI security tooling landscape evolves

• Cross-Functional Collaboration
• Work closely with application engineering, DevOps, and infrastructure teams to ensure fix delivery is efficient and minimally disruptive to development velocity
• Provide security guidance to engineering teams on secure coding practices and dependency management in the context of AI-accelerated vulnerability discovery
• Partner with the Risk and Compliance team to ensure vulnerability data and SLA metrics align with audit and regulatory reporting requirements (NIST CSF, PCI DSS, CJIS)
• Perform other duties as assigned

Qualifications

Education and Experience

• Bachelor's degree in Cybersecurity, Computer Science, or Information Technology, or equivalent professional experience
• 5–7 years of professional experience in application security, vulnerability management, or a combined security engineering role
• Demonstrated hands-on experience using AI coding agents (Claude Code or equivalent) to find, evaluate, and generate fixes for software vulnerabilities

Technical Skills

• Proficiency with SAST and SCA tooling; direct experience with Veracode strongly preferred
• Experience with cloud security posture management; direct experience with Orca preferred
• Working experience with Azure DevOps for CI/CD pipeline integration and pull request workflows
• Ability to read, understand, and write code across at least two languages commonly used in enterprise SaaS environments (e.g., Java, C#, Python, JavaScript/TypeScript, Terraform)
• Strong understanding of reachability analysis and the ability to apply it to distinguish exploitable findings from theoretical risk
• Familiarity with dependency and supply chain security concepts, including SBOM generation and management
• Working knowledge of common vulnerability classes (injection, memory corruption, authentication flaws, insecure deserialization, etc.) and their remediation patterns
• Understanding of security frameworks including NIST CSF and CIS Controls

Soft Skills and Work Style

• Highly systematic and process-driven — capable of managing a high volume of concurrent findings without losing precision or letting items fall through the cracks
• Self-directed and accountable: this role is measured by fix delivery and SLA outcomes, not activity metrics
• Strong written communication skills — fix submissions must include documentation that gives owning teams sufficient context for confident, efficient code review
• Comfortable working across organizational boundaries, earning credibility with engineering teams through technical quality rather than authority
• Able to prioritize effectively under pressure, with clear judgment about when to escalate versus resolve independently

CJIS Clearance

A required part of the onboarding process for this role involves obtaining CJIS (Criminal Justice Information Services) clearance—a critical credential for safeguarding public safety data. At CentralSquare, we'll stand with you every step of the way to secure this clearance should you be selected for hire. As part of the process, a comprehensive background check will be conducted, and please note that U.S. citizenship or permanent residency is generally required to obtain CJIS clearance.

CentralSquare Technologies is proud to be an Equal Opportunity Employer. We are committed to fostering a workplace that is inclusive, respectful, and free from discrimination—where all individuals are valued, supported, and provided equal opportunity to succeed.

We place a strong emphasis on supporting military veterans and their spouses and recognize the leadership, discipline, resilience, and mission-oriented mindset they bring to the workforce. The skills developed through military service—such as accountability, teamwork, adaptability, and the ability to perform under pressure—are highly valued at CentralSquare and directly contribute to our success.

In addition to our commitment to veterans, CentralSquare Technologies welcomes and encourages applicants from all backgrounds. We are committed to equal employment opportunity for all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Our employees reflect a wide range of experiences, perspectives, and identities, and this diversity strengthens our ability to innovate and serve the public sector, whether through our public safety or public administration businesses. Through our technology, we support public servants and the communities they serve, and we believe our workforce should reflect those communities as well.

If you are seeking an opportunity to contribute to meaningful work that impacts communities nationwide—whether continuing a legacy of service or beginning a new chapter—CentralSquare Technologies invites you to apply.

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