Branch Office Administrator

The Branch Office Administrator (BOA) role supports financial advisors by providing administrative assistance and contributing to client service and branch operations. Role Summary As a Branch Office Administrator, you'll support client accounts, facilitate communication, and foster a positive client experience while growing your career. Support We Provide Comprehensive 6‑month training with a peer mentor A wide support network from branch to region to headquarters Opportunity to work independently with a team of thousands backing you Do You See Yourself Doing These Tasks? Delivering exceptional personalized service to clients Participating in the annual business‑planning process Listening to clients for additional service needs Driving marketing activities such as events Required Skills Analytical thinking Attention to detail Adaptability Conversational skills Digital tool utilization Team collaboration Role Requirements Client Service: Provide superior service via calls, email, and in‑person interactions; resolve inquiries and develop client relationships. Account Management: Learn financial services; handle account openings, transfers, and related documentation. Administrative & Operational Support: Schedule appointments, prepare materials, manage correspondence, support marketing, streamline processes, and execute the branch business plan. Technology: Strong computer literacy; willingness to learn required software such as MoneyGuide, Salesforce, and Microsoft Office. Benefits Full‑time associates receive comprehensive medical, dental, vision, short‑ and long‑term disability, life, and AD&D coverage (no cost). 401(k) retirement plan, health savings account, flexible spending account, 10 paid holidays, 15 days vacation (starting Jan 1), sick time, personal days, paid volunteer day, bonuses, profit sharing, and the Employee Assistance Program. Compensation Edward Jones offers variable and discretionary compensation, including bonuses based on branch and firm profitability and individual performance. Salary ranges are provided below; merit‑based increases are possible. Edward Jones is an equal‐opportunity employer. We do not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by law. #J-18808-Ljbffr Edward Jones