SBA Portfolio Team Lead

• Manage a team of loan officers on their duty and function.
• Manage loan process and determine efficient work plan.
• Manage existing loan referral source and perform quality interview with applicants from the existing referral source.
• Direct and organize the employees under the team.
• Require good communication skills and the ability to speak in the terms about the complex financial scenarios.
• Supervise and monitor staff for successful operations and proper customer service.
• Comply with the Bank’s established loan policies and procedures.
• Comply with SBA guidelines, procedures, and eligibility requirements.
• Comply with regulatory requirements including Bank Secrecy Act – Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act.
• Meet with customers and respond to their inquiries based on the guidelines established by the Bank and the SBA.
• Train and educate Bank personnel in changes in SBA guidelines and eligibility requirements.
• Participate in SBA & NAGGL meetings and conferences.
• Reviewing files in preparation for external, internal, OCC and SBA auditors.
• Work with LPO Managers in screening loans, obtaining documents, and complying with SBA guidelines.
• Pre-screen all customers by interviewing, reviewing credit history, compiling initial cash flows, and SBA eligibility prior to any loan commitment.
• Once the loan is under process, collect all required documents, (tax returns, financial information, SBA documents, etc…) from the applicants and make sure they are within the time frame allotted by SBA.
• Verify all necessary documents required by SBA.
• Order appraisal and Phase I reports for property purchase loans (if necessary).
• Once all of the required documents are received from the applicant and outside source, begin underwriting process.
• Once underwriting is complete, present the loan to the manager for approval; if the loan amount exceeds the delegated lending limit, present the loan to the Management Loan Committee for approval.
• Once the loan is approved, prepare the loan package to be submitted to the SBA (with all documents properly signed and dated).
• Once the loan process is complete and loan has been funded, continue to properly monitor the loan and follow up when necessary.
• Follow up on all required covenants such as collection of annual tax returns.
• Consistently keep in touch with referral sources to expand the opportunity for business development.
• Participate in community services to enhance the Bank’s CRA activities and to improve bank’s image.

Job Qualifications/Requirements

Education/Credentials

• Minimum Education Level: 4 years- college degree

Prior Experience

• Minimum Years of Experience: 5 years

Technical Skills

• Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone
• Required: Ability to respond effectively to the most sensitive inquiries or customer complaints
• Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions
• Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Required: Ability to communicate effectively with colleagues
• Required: Functional PC skills and ability to learn specific programs used by the department (working knowledge of Microsoft Word and Excel)
• Required: Ability to follow directions
• Required: Detail oriented and ability to be precise in information inputting
• Required: Ability to apply common sense understanding to carry out detailed but generally uninvolved written or oral instructions that may involve multiple steps
• Required: Ability to handle routine and repetitive work in standardized situations

The salary range for this full-time position is $120,000.00 - $135,000.00 + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.