Professional Services Consultant - EM, COOP, & BCM
Resilience360 Advisory
Job Description
Job Description
Resilience360 Advisory - Job Posting #367
Position: Professional Services Consultant – EM, COOP, & BCM
Status: W2 Contract (Potential to stay Contract or Convert to Permanent after a 90-day Probationary Period) – Need is for 40 Hours/Week
Location: Charlotte, NC – May work remotely, but must be based within a 2-3 hour driving distance from Charlotte
Salary: Based on Experience
Travel: Up to 25%
Overview:
Our client, a growing professional services firm, is seeking a Consultant to support client engagements in the development, implementation, and assessment of client resilience, crisis management, business continuity, continuity of operations, and emergency management capabilities. The role is delivery-focused on research, technical writing, plan development, exercise facilitation, and client-ready deliverables.
- Leadership. Lead assigned client engagement workstreams from kickoff through deliverable submission. Maintain quality and methodology standards on assigned work. Mentor junior team members on shared engagements. Keep workstreams in scope, on schedule, and aligned to COMPANY quality standards.
- Service Delivery. Engage directly with client stakeholders on assigned workstreams — workshops, interviews, working sessions, and deliverable presentations. Communicate clearly, professionally, and on cadence throughout the engagement lifecycle. Build effective working relationships with client teams. Participate in industry communities (IAEM, AAAE, DRI International, etc.) to keep credentials current and stay close to evolving practice.
- Technical Expertise. Bring credentialed-practitioner depth across business continuity, continuity of operations, and emergency management:
- Resilience and Continuity Planning. Conduct comprehensive resilience, risk, and BCM assessments, Business Impact Analyses (BIA), resilience and continuity strategy development, documented procedures aligned to ISO 22301, NFPA 1600, and/or FEMA CPG-101. Develop Business Continuity Plans (BCP), Continuity of Operations Plans (COOP), Emergency Operations Plans (EOP), Hazard Vulnerability Analyses (HVA), and Threat and Hazard Identification and Ris Assessment (THIRA).
- Training and Exercise Delivery. Design and facilitate HSEEP-aligned tabletop and functional exercises. Deliver client training on continuity, crisis management, and emergency response. Produce after-action reports (AAR) and Multi-Year Training and Exercise Plans (MYTEP).
Responsibilities:
- Conduct comprehensive resilience and BCM assessments - risk assessments, business impact analyses (BIA), hazard vulnerability assessments (HVA), and THIRAs, to identify client vulnerabilities, dependencies, and capability gaps.
- Develop and deliver continuity and emergency management plans — BCPs, COOPs, EOPs, response plans, and crisis management protocols, tailored to each client's sector, maturity, and operating realities, with industry frameworks (ISO 22301, NFPA 1600, FEMA CPG-101) applied as a foundation rather than a checklist.
- Design, facilitate, and evaluate HSEEP-aligned exercises and training — tabletops, functional exercises, and crisis-response drills, and produce after-action reports (AAR) and Multi-Year Training and Exercise Plans (MYTEP) that drive measurable client improvement.
- Lead assigned client engagement workstreams from kickoff through deliverable submission — owning scope, schedule, and quality on assigned work, and mentor junior team members on shared engagements.
- Engage client stakeholders directly - through workshops, interviews, working sessions, and deliverable presentations; build effective working relationships with client teams; communicate clearly and on cadence throughout the engagement lifecycle.
- Identify opportunities for organic growth on assigned engagements — surface emerging client needs that align with COMPANYS' broader service offerings, and partner with the CEO on scope expansion within existing accounts.
Ideal Candidate:
This role is for a credentialed, mid-to-senior career consultant with demonstrable depth in continuity and emergency management. We are looking for a practitioner who can lead engagement workstreams independently and produce with high quality.
- Strong in business strategy, with an ability to take a vision and execute. Understands how to take desired outcomes and client pain points and turn them into targeted deliverable products.
- Previous consulting experience with a demonstrated ability to lead engagement workstreams from kickoff through deliverable submission with limited oversight.
- Strong written and verbal communication, with an ability to adapt to varying audiences. Proven experience interacting and presenting to director-level and executive stakeholders. Ability to communicate in a clear and concise manner in writing and live settings.
- Has the technical depth and experience with the full lifecycle of business continuity, continuity of operations, and emergency management - integrating crisis management, crisis communications, and enterprise risk. Thinks beyond the standard playbook. Treats industry frameworks (ISO 22301, NFPA 1600, FEMA CPG-101, HSEEP) as a foundation rather than a checklist, and adapts methodology to client maturity, sector realities, and what will actually work for the organization.
Minimum Requirements:
- Must live in metro Charlotte, NC, or within a 2-hour or less drive.
- 5–8 years of professional services experience in business continuity, continuity of operations, and emergency management consulting. Demonstrated experience producing BIAs, BCPs, COOPs, EOPs, THIRAs, and HVAs as primary or significant author.
- Bachelor's degree in business, public administration, emergency management, risk management, or a related discipline.
- Active credentials: Certified Business Continuity Planner and / or Certified Emergency Manager
- Proficiency with modern collaboration and document-development tools (Microsoft 365, project management software, etc.).
Preferred Qualifications:
- Previous experience working in a consulting environment with a desire to transition to a small business and make a more meaningful direct impact.
- Experience working in the private sector, government, and transportation sectors (airports and transit).
The following statements are intended to describe the general nature and level of work being performed. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel.
We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable protected characteristics.
***To be considered, please apply to this job below***
If you experience any issues applying or to learn more about the position, please contact View email address on ziprecruiter.com .
- ...Resilience360 Advisory - Job Posting #368 Position: Professional Services Client Delivery Manager – EM, COOP, & BCM Status: W2 Contract (Potential to stay... ...submission. Personally deliver senior-level consulting work through research, stakeholder interviews, technical...SuggestedPermanent employmentContract workFor contractorsLive inLocal area
- ...platform while identifying upsell opportunities and deepening our integration within health networks, trauma centers, and hospital-based EMS programs. This role reports to the Director of Sales. What You'll Do Manage a sales pipeline across a territory of named...SuggestedContract workImmediate start
- ...day-to-day performance of that business unit. This role owns service execution, technician accountability, customer service, purchasing... ...assigned division. Ensure service work is executed safely, professionally, profitably, and in a manner consistent with company...SuggestedWork at office
- ...DescriptionDepartment Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising...Suggested
- ...cause analysis. Utilizes data to drive actionable results for efficient expense and capital spend.* Field and site visits to evaluate service levels with reactive and preventative maintenance programs.* Utilize store visits to formulate equipment and business system...SuggestedHourly payWork at office
- Regional Manager – East Coast The East Coast Regional Manager will be working directly with the VP of Operations and COO and be expected to execute lean strategies while ensuring that business processes are continuously improved to maximize efficiency, facilitate cross...Local areaRelocation package
- At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun...Full timeWork at office
- ...Insulated Metal Panels (IMP) and Aluminum Composite Metal Panels (ACM) . This is a pivotal leadership role for a seasoned professional with the experience, vision, and technical knowledge to drive operational excellence and project success across the full lifecycle...For contractorsFor subcontractor
- ...potential customers and making calls to generate leads Customer inquiries: Responding to questions about vehicles, financing, and service Appointment scheduling: Setting appointments for the sales or service team Follow-up calls: Making follow-up calls to...
- ...skills Ability to manage multiple facilities and priorities in a fast-paced environment High level of confidentiality and professionalism Required Experience: Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or...
- ...Active member in the community. Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals,...Work at office
- ...key leadership role, the Branch Manager oversees and mentors a professional staffing including Account Managers, Production Managers, the... ...Account Manager and Production Manager teams to guarantee premium service delivery. Industry Innovation: Stay at the forefront of the...Contract workFor subcontractor
- ...Manager leads branch operations to deliver exceptional customer service and operational efficiency. This role drives financial... ...adaptability and resilience in dynamic business environments. Professional affiliations and certifications relevant to branch management...Bi-weekly payWeekly payTemporary workWork experience placementWork at officeFlexible hours
- ...Overview Role: Environmental Services Department Manager Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities...Local areaShift work
- Ruppert Landscape headquartered in Laytonsville, MD is a privately held, commercial landscape maintenance and construction company. A multi-state presence with a small company feel, our mission is to provide opportunities for our people, take care of our customers, and...Work at officeFlexible hours
- ...and mentor regional HR support staff Reinforce a responsive, service-oriented People Operations culture What We’re Looking For 8–1... ...manager support Leading with responsiveness, accountability, and professionalism Why UIG At UIG, our people are critical to how we build. For...Work at office
- ...Regional Dietary Manager provides leadership and oversight of food service and nutrition operations across multiple long-term care... ...comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services...Full time
- ...individuals who ensure high-level performance. Provide verbal and written guidance, coaching, follow-up, and development of sales professionals in all phases of their work. Develop and maintain customer relationships with key executives and decision-makers in key accounts...Local areaFlexible hours
$100 per hour
...multiple SpeeDee/Grease Monkey’s quick lube/ automotive repair service centers. Are you passionate about cars and the automotive... ...emails especially closing emails from your teams with detail, professionalism and positivity. Always having bench strength and ensuring cross...Temporary work$100 per hour
...all emails, especially closing emails from teams, with detail, professionalism, and positivity. Maintain bench strength and cross‑train... ...Bonuses. Job security. For Customers Better and more consistent service that exceeds expectations. Trust that Aplus Automotive will always...$45k - $65k
Area Manager Kannapolis Fulfillment Center | Kannapolis, NC About REBEL REBEL is the first and largest tech platform transforming retail’s $1 trillion returns problem into a smarter, more sustainable model. As the only Certified B Corporation returns recommerce marketplace...Hourly payFull timeFlexible hoursShift workWeekend work- Who We're Looking For A self-starter and quick learner who enjoys working both independently and in a team setting, preferably as a lead or supervisor Someone who is comfortable in changing environments Someone who is able to meet the physical requirements of the role,...Part timeLocal area
- ...compliance with company standards in all areas of operations to include but not limited to product preparation and delivery, customer service, facilities maintenance, and financial accountability. This role accomplishes these objectives by actively selecting, training, and...Local areaShift work3 days per week
$25 per hour
...looking for individuals that align with our culture pillars of We Always Play Offense, We Are Solutions Oriented, We Deliver Legendary Service, We Act With Integrity And Courage, and We Are Stronger Together. Why Jacent? ~$25 an hour ~ Daytime hours ~40 HOURS PER...Part timeLocal area- ...This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this...Full timeLive inLocal areaRelocation packageFlexible hoursNight shift
$50k
...quality management candidates. Train, develop and motivate your team to improve performance levels and deliver excellent customer service. Responsible for meeting budget and financial goals within areas of control. Maintenance and cleanliness of all facilities - inside...Full timeImmediate startRelocationFlexible hoursShift workNight shiftWeekend workDay shift- ...and profitability of stores while ensuring outstanding customer service and a safe, compliant work environment Oversee the execution... ...positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders...Full timeContract workTemporary workWork at officeLocal areaNight shift
$92k - $138k
Regional Account Manager, Non-Commercial The regional account manager, non-commercial, is a key member of the national sales team responsible for driving business growth and strengthening customer partnerships across non-commercial foodservice channels in the United...Permanent employmentContract workWork experience placementLocal area- ...HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help... ...presidents, and sales teams at Local Companies. Serve as a consultant to resolve service issues and handle difficult customer inquiries...Full timeFor contractorsWork at officeLocal area
- District Manager Avenue5 is growing, and we are in search of a district manager to join our dynamic team of Fivers! We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, ...Work at officeLocal areaNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Professional Services Consultant - EM, COOP, & BCM. Be the first to apply!
- professional services manager Charlotte, NC
- professional services director Charlotte, NC
- business service manager Charlotte, NC
- business services director Charlotte, NC
- professional services manager
- professional services director
- professional services engagement manager
- business service manager
- business services director
- coop store


