Operations Clerk III

Job Responsibilities:

• To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
• Able to perform non-routine tasks related customer issues and resolution
• Strong collaboration with internal and external customers
• Exception reporting for customer orders when purchase orders are flagged for non-compliance
• Resolves issues from 3rd party processer of customers’ orders of limited complexity
• Assists branch in maintaining appropriate inventory
• Ability to create orders for quoted jobs or installation with multiple process in SAP of limited complexity but with unique job requirements
• May be required to handle contract renewals and contract maintenance or changes of simple configuration or change of purchase order
• Reviews autorenewals of contracts and supports contract additions identified by branch staff
• Submission of invoices through appropriate vendor portal ensuring the uploads of invoices are compatible with customer payable system
• May assist standard non-complex customer master data workflows
• Create and maintain safe working environment and culture within the organization
• Take care of internal and external customer needs and expectations
• Demonstrates high impact culture through innovation, accountability, and empowerment
• Must be able to function in a team environment; usually works with direct supervision but can work independently
• Task execution for area of responsibility up to levels defined in Company’s DOA policy

Skills:

• data entry, office administration, invoicing
• SAP experience, ERP Systems\
• Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

Education/Experience:

• High School Diploma or equivalent
• 2+ years of experience in data entry, office administration, invoicing, or related experience
• experience in ERP systems, SAP or dynamics preferred