Director of Customer Experience & Loyalty
Jobleads-US
KEH is hiring a Director of Customer Experience based in Atlanta, GA to lead and elevate the end-to-end customer journey across online, store and operations. This role reports to the CEO and partners with Customer Operations, Retail, Product, Tech and Marketing to drive trust, retention and lifetime value.
You will build Project Impact, align priorities, and translate customer insight into lasting improvements while steering policies and prioritizing initiatives with clear owners and deadlines.
#J-18808-Ljbffr Jobleads-US- ...Position Title Director of Customer Experience Department Customer Experience Location Atlanta, GA (Smyrna) Reports To Chief... ...identify where a different service approach can improve loyalty and lifetime value while maintaining sound economics....SuggestedFull timeTemporary workFlexible hours
- Atlanta Opportunity | Director of Customer Experience I'm partnering with a respected consumer-focused organization in the Atlanta area that is seeking... ...and support operations Drive customer satisfaction, loyalty, and service performance Own Voice of Customer programs and...Suggested
- Stord is The Consumer Experience Company, powering seamless checkout through delivery for... ...unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions... ...will lead a high-impact organization of Directors and Managers, fostering a culture of...SuggestedFull timeContract workShift work
- ...Senior Director of Sales Operations & Customer Experience About the Company Rapidly growing industrial distributor doubling in size through growth and acquisitions. Industry Wholesale Type Privately Held About the Role The Company is seeking a...Suggested
- ...satisfaction, reduce churn, and strengthen brand loyalty. The successful candidate will meet or exceed retention... ...or related field or relevant equivalent experience required ~3-5 years of experience in SaaS Customer Success; 2+ years of experience in Healthcare IT,...SuggestedFull timeLocal area
- ...Customer Experience Manager I Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading... ...conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class...Work at officeRemote work
- ...RESPONSIBILITIES:Partner with the Director of Contractor Growth &... ...leadership training to drive new customer acquisition.Co-develop and evolve contractor loyalty programs, ensuring incentives,... ...deliver a world-class contractor experience.Serve as core brand liaison at...For contractorsWork experience placementWork at officeRemote workShift work
$80k
..., and insight to pioneer the art of the experience across the communities we serve. Be a part... ..., and success programs to strengthen loyalty, uncover opportunities, and support marketing... ...~2+ years of experience in sales or customer service, preferably for a software technology...Contract workWork experience placementWorldwide- ...decision makers and influencers at assigned clients to create customer loyalty and increase revenues. The Senior Client Executive will... ...any time with or without notice. Required Education and Experience: Bachelor's degree required. Relevant equivalent work...Work experience placementFlexible hours
- ...industry awards and earned the trust and loyalty of our employees, members and the metro... ...management deliverables • Update the firm's customer relationship management (CRM) system... ...discipline, or substantial professional experience commensurate with the responsibilities...Work from home
- ...optimization of Wellstar Health System's customer relationship management (CRM)... ...personalized, data-driven experiences across the consumer journey. Reporting to the Director of Digital Experience, this... ...acquisition, engagement, retention and loyalty. The ideal candidate combines...Work experience placementWork at officeShift work
$129.6k - $228k
...the one building AI-powered experiences where they matter most.... ...organizations create better customer experiences through AI-powered... ...Senior Services Engagement Director, Mid-Market United States... ...organizations can drive customer loyalty, growth and retention while increasing...Remote workWork from homeWorldwideFlexible hours$123.1k - $186.3k
To get the best candidate experience, please consider applying for a maximum of 3 roles within... ...AI CRM, where humans with agents drive customer success together. Here, ambition meets... ...develop relationships with senior executives (Director/VP level) and influence technical...Full timeContract workWork at officeFlexible hours3 days per week$123.1k - $186.3k
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating... ...is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust...Full timeWork at officeFlexible hours3 days per week$123.1k - $227k
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating... ...is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust...Full timeWork experience placementRemote workShift work- ...the most important work of your career.About the teamStripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe... ...innovation and improvement needed to optimize the Stripe user experience• In coordination with an account team, support book expansion—...
$123.1k - $227k
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating... ...is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust...Full timeWork at officeLocal areaRemote workFlexible hours3 days per week$123.1k - $273k
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating... ...is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust...Full timeWork experience placementWork at officeFlexible hoursWeekend work3 days per week- ...teams across multiple workstreams to deliver a seamless client experience. Through data-driven insights, industry expertise, and... ...experience.Typically 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS...Full timeTemporary workFlexible hours
$66.9k - $100.3k
...Executive 2 Mobility This is a sales and customer facing role, no office requirement.... ...close sales, ensuring satisfaction and loyalty and may deliver tailored presentations.... ...along with at least 5 years of practical experience selling AT&T mobility products. Demonstrated...Temporary workWork at officeLocal area$104.7k - $167.5k
...approximately 16,000 colleagues partner with customers to turn scientific challenges into... ...establishing, maintaining, and enhancing customer experience while supporting their strategic goals... ...assigned customer relationship (Director level and up) from the time of contract...Daily paidFull timeContract workTemporary workWork at officeRemote workWorldwideFlexible hours$150.1k - $227k
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating... ...is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust...Full timeWork at officeFlexible hours3 days per week- ...initiatives that accelerate Sage Intacct adoption. Qualifications & Experience • 5+ years of experience in partner management and SaaS sales... ...and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their...Work at office3 days per week
- Client Success Manager-Work Location: Hybrid remote in Atlanta, GA 30345 ABOUT THE ROLE Versatex a division of d.e. Foxx & Associates manages procurement on behalf of clients across all spend tiers. We are looking for a Client Success Manager to own client relationships...Contract workWork at officeRemote workWork from home
$220k - $250k
...built on technical excellence, entrepreneurial thinking, and customer impact — creating an environment where talented... ...and take ownership of actionable feedback to elevate client experience and loyalty. Delivery Governance: Partner with delivery and engineering...Contract workTemporary workRemote workShift work- Job DescriptionThe Customer Care Lead is responsible for the day-to-day operation of the... ...technology, social media, online reviews, loyalty, gift cards, and digital ordering... ...processes, and deliver a consistent guest experience across the GoTo Foods portfolio of brands...
$197.23k - $228.23k
...agency that delivers unique, personalized customer experiences across platforms and devices. With 16,... ...leadership and direction to Account Directors, Engagement Leaders, and Capability... ...CRM systems to power personalization, loyalty, and orchestrated journeys across every...Permanent employmentFull timeContract workTemporary workWork at officeLocal areaRemote workFlexible hours2 days per week3 days per week- ...Compensation: Compensation will be competitive and aligned with experience. Company Overview: Coreforce partners with law... ...account. Act as the point of accountability and Voice of Customer across Client Success, Product, Support, Sales, and Leadership...Full timeContract workFlexible hours
- ...Customer Success Manager Incident IQ HQ (Atlanta) OR Remote About Us: Atlanta-based Incident IQ is the leading workflow management platform... ...in Education, Business, or a related field. 3-5 years of experience in customer success, account management, or a similar role,...Full timeContract workWork at officeRemote work
- ...Customer Success Manager FlowPath is looking for their first Customer Success Manager to join our team. As a Customer Success Manager... ...as a customer. You will help create an invaluable customer experience and serve as an advocate for our customers, voicing all needs,...Casual workWork from homeFlexible hours
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