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Director of Customer Experience & Loyalty

Jobleads-US

KEH is hiring a Director of Customer Experience based in Atlanta, GA to lead and elevate the end-to-end customer journey across online, store and operations. This role reports to the CEO and partners with Customer Operations, Retail, Product, Tech and Marketing to drive trust, retention and lifetime value.

You will build Project Impact, align priorities, and translate customer insight into lasting improvements while steering policies and prioritizing initiatives with clear owners and deadlines.

#J-18808-Ljbffr Jobleads-US
Vacancy posted 3 days ago
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