Service Coordinator

**Employment Type:**

Full time

**Shift:**

**Description:**

**POSITION PURPOSE:** As a Service Coordinator in social services, you will be responsible for coordinating and providing comprehensive support services to clients, ensuring they receive the necessary assistance and resources. Your role will involve collaborating with social workers, healthcare providers, and community organizations to address client needs effectively.

**WHAT YOU WILL DO:**

+ **Client Assessment:** Conduct initial assessments to determine client needs, strengths, and goals.

+ **Service Planning:** Develop and implement individualized service plans in collaboration with clients and other service providers.

+ **Resource Coordination:** Coordinate access to services such as healthcare, housing, employment assistance, education, and financial support.

+ **Advocacy:** Advocate on behalf of clients to ensure they receive appropriate services and support from relevant agencies and organizations.

+ **Crisis Intervention:** Provide immediate assistance and crisis intervention as needed, connecting clients to emergency services when necessary.

+ **Case Management:** Monitor client progress, maintain accurate records, and update service plans based on ongoing assessments.

+ **Community Outreach:** Develop and maintain relationships with community partners and resources to enhance service delivery and client support.

+ **Education and Support:** Provide education and support to clients and their families on available resources, rights, and responsibilities.

+ **Documentation:** Ensure timely and accurate documentation of client interactions, service plans, and progress notes.

**MINIMUM QUALILFICATIONS**

+ Bachelor's Degree with major course work in Social Work, Psychology, Sociology, Gerontology, Anthropology, Political Science, Theology, History, Criminal Justice, Counseling, Education or, Registered Nurse **AND** 2 years of related human services experience

**OR**

+ High School diploma with 12 college credit hours in Social Work, Psychology, Sociology, Gerontology, Anthropology, Political Science, Theology, History, Criminal Justice, Counseling, Education **AND** 6 years of related human services experience.

Transcripts needed with application if the degree is not in one of the above 10 disciplines.

+ Act 33/34 and FBI clearances

+ Pre-Employment Drug Screen

+ Valid driver's license

+ Ability to drive an organization vehicle

**POSITION HIGHLIGHTS AND BENEFITS:**

**WORK SCHEDULE:** This is an Exempt (salary) position. Primarily Monday through Friday daylight.

**Great Benefit Package: (Benefits start Day 1 of employment):** 403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision; Life Insurance; Paid Holiday Days; Plus more.........

**ABOUT PITTSBURGH MERCY**

We are a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing: Mental illness and substance use; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness

**Our Commitment**

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran