Banquet Server

Help Us Set the Stage for Great Events!

Banquet Setup & Server Hilton Garden Inn Memphis Downtown

Are you someone who likes to stay active work with a great team and make guests feel welcome

Were looking for a Banquet Setup & Server who can do a little bit of everything! From setting tables and preparing event spaces to serving guests during weddings meetings celebrations and other special events youll be part of the team that makes it all happen.

Overview:

The Banquet Server is responsible for preparing for and serving guests during banquet functions in accordance with hotel standards of food and beverage quality presentation sanitation and warm hospitality.

Key Duties & Responsibilities:

• Reviews and understands the Banquet Event Order (BEO); completes setup according to the BEO.
• Sets tables in assigned area (or checks to see that they have been set) correctly and uniformly using clean pressed linen (without rips stains or tears); clean unspotted silverware; clean china with no chips or cracks; clean unspotted clean and fill table complements (salt and pepper sugar breadbaskets etc.)
• Learns the menu for each function served and can explain the major ingredients and preparation methods for each item to be served.
• Is standing in assigned station at least 15 minutes prior to function start time.
• Acknowledges and responds to all guests requests advising supervisor if necessary.
• Keeps station neat and clean during service.
• Continuously patrols assigned station refilling all drinks removing service items and condiments per established policies and procedures.
• Ensures guest has everything they need.
• Use proper in-room clearing and aisle tray break down procedures.
• Returns all reusable table complements and condiments to be cleaned and refilled.
• Assist Captain or Manager in setting up buffet and other special food services tables/stations.
• Assist the Captain or Manager in breaking down buffet or other special food service tables and equipment.
• Set-ups serves and/or breaks down coffee breaks receptions other special functions as assigned following standard policies and procedures.
• Sets-up tends and breaks down banquet bars as assigned according to standard policies and procedures.
• Always follows cash and guest check procedures.
• Return all excess food to the kitchen following all sanitation food or beverage is to be consumed by associates without prior approval from the Chef on duty.
• Complete any assigned side work such as refilling condiments shaking and sorting linen hanging/storing drapes cleaning/storing serving equipment and/or props etc.
• Assists steward in keeping Banquet back hall linen rack and storage areas neat clean and organized.
• Learns and applies all procedures of proper service.
• Assist co-workers whenever needed.
• Remain up to date with hotel events and guests as they affect the areas of responsibility.
• Maintains responsible alcohol service certification.
• Mixes and serves alcoholic and nonalcoholic drinks to patrons during banquet events.

Coffee Break duties:

• Sets up services breaks down and cleans all break areas and coffee break carts.
• Presents each break attractively and completely; keeps each break clean throughout the day.
• Presents all breaks within the time parameters outlined on the BEO.
• Prepare all beverages correctly and according to conference center standards
• Secure all beverage coolers and lockable storage at each shifts end.
• Assist the set-up staff if necessary.
• Employees are responsible for knowing and abiding by all Company hotel and departmental policies and procedures. Active Listening - Ability to actively attend to convey and understand the comments and questions of others.

Education and Experience:

• High school diploma or GED preferred.
• Previous banquet server experience be able to follow directions and get along well with others.
• Must be TIPS CARE (or equivalent) certified or become certified by first day on the job.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status sexual orientation gender identity or disability status.