Receptionist

Position Title: Receptionist

Position Type: Regular - Full-Time

Requisition ID: 45394

In every role McCainers are ambitious curious and passionate about creating exceptional work experiences - together. With a customer-first mindset we make doing business with McCain easy.

About the role.

As Corporate Receptionist at McCains Oakbrook Experience Center youll be a key member of the Office Experience Team and the primary front-of-house representative for our workplace. Youll create a welcoming professional and secure experience for employees candidates guests visitors vendors and service providers. Youll also help keep daily office operations running smoothly through visitor management switchboard and access coordination emergency readiness onboarding and offboarding support and general office services.

Anticipated hours for the role are 7:30am - 3:30pm CST onsite in our Oakbrook Headquarters. We are open to consideration for part-time schedules though start time must maintain 7:30am.

What youll be doing.

• Serve as the first point of contact for employees candidates guests visitors vendors and service providers creating a consistently welcoming and professional experience.
• Manage the end-to-end visitor experience including check-in and check-out host notification temporary credentials directions visitor records and coordination with Building Security.
• Answer screen and route incoming calls through the company switchboard and ensure voicemail messages reach the appropriate person or department promptly.
• Support new-hire and transfer onboarding including welcoming employees coordinating badge photos and identification providing approved materials and directing employees to orientation activities and meetings.
• Coordinate employee contractor and visitor badges and routine access needs; support offboarding by receiving returned company assets and arranging secure handoff to the appropriate internal teams.
• Support office safety and emergency preparedness by maintaining current reference materials following established emergency and escalation procedures assisting with drills and evacuations and supporting visitor accountability.
• Coordinate incoming mail packages courier deliveries dock calls freight-elevator access work-order requests and other front-desk operational needs.
• Support meetings and events by coordinating visitor access room logistics catering arrival basic supplies and escalation of facilities or technology issues.
• Provide backup coverage for the Building Services Associate and Office Coordinator and respond to routine employee and visitor inquiries directing more complex matters to the appropriate resource.
• Maintain accurate records and confidential information promptly escalate safety security access facilities or service concerns and identify opportunities to improve front-desk processes communications and service consistency.

What youll need to be successful.

• At least two years of administrative reception hospitality or customer-service experience; corporate office experience is preferred.
• Associate degree or equivalent related work experience in an office hospitality administrative or customer-service environment preferred.
• Proficiency with Microsoft Outlook Teams Word and Excel along with the ability to learn visitor-management badge-access switchboard and work-order systems.
• Strong verbal and written communication skills and the ability to interact professionally with employees leaders visitors candidates vendors and service providers.
• Excellent customer-service skills with the ability to remain composed courteous and solutions-oriented while managing multiple priorities.
• Strong organization time-management attention-to-detail and follow-through skills.
• Ability to work independently exercise sound judgment protect confidential and sensitive information and appropriately escalate safety security access or service concerns.
• Reliable and consistent on-site presence during established reception coverage hours with flexibility to support changing business needs.

About the team.

Youll be part of McCains Office Experience Team working closely with employees leaders Executive Assistants Building Security vendors and other workplace partners to deliver a safe welcoming and well-run office experience. This role has no direct reports and reports to the Senior Director Human Resources. As a key front-of-house partner at the Oakbrook Experience Center youll play an important role in connecting visitors and employees with the people services and resources they need.

About McCain.

Leadership principles.

At McCain our leadership principles guide how we engage with customers collaborate as a team and achieve success. We focus on understanding customer needs driving innovation empowering people and taking ownership to clear obstacles and deliver results.

AI & Digital Capabilities.

At McCain AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust empowering us to bring out the best in one another. Here youll find opportunities to learn grow and thrive. Join us and experience why were better together.

Our purpose is grounded in building meaningful relationships. Were big believers in the power of working together in personit helps us stay connected collaborate more effectively and grow as a team. At the same time we recognize the importance of flexibility. Most office-based roles follow a hybrid model with the option to work remotely two days a week. There may be exceptions depending on the role and location so we encourage you to speak with your recruiter for more details.

Compensation Package :$42300.00 - $56500.00 .USD annually for a full-time the event your schedule meets a part-time accomodation the pay would be determined accordingly.

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience skill set education and training and other organizational needs. This posting is for an existing vacancy.

Benefits: At McCain were on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do every day. We understand and appreciate that each persons needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical dental vision prescription drug) retirement savings benefits and leave support including medical family and bereavement. Well-being programsinclude vacation and holidays company-supported volunteering time and mental health resources. Coverages are aligned with applicable law and can vary by work level location and nature of the role. Additional benefit detail available during the application process.

Your well-being matters to us and were here to provide you with the necessary resourcesto support you in being your best self at work and at home.

McCain Foods is an equal opportunity employer. As a global family-owned company we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity resilience and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race religion color national origin sex age veteran status disability or any other protected characteristic under applicable law.

Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with McCains

Job Family: General & Administration
Location(s): US - United States of America : Illinois : Oakbrook Terrace

Company: McCain Foods USA Inc.

Required Experience:

Junior IC