Ticket Office Clerk

Ticket Office ClerkThis position supports ticket sales and customer service for a wide range of campus sporting and fine arts events. The role is primarily phone-based, assisting customers as they purchase tickets online, while also responding to emails and text messages during office hours. Additional shifts take place during evening events, providing in-person customer service and ticket sales at event venues.Note: This is a part-time position (17.5) hours per week.What you'll do in this position:Sell tickets and assist customers with online purchases for athletic and fine arts eventsProvide friendly, professional customer support via phone, email, and textWork event shifts that include in-person customer service and ticket salesEnjoy working with people and delivering excellent customer experiencesThink logically and solve problems efficientlyMaintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hoursWork at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during eventsWhat qualifies you for this role:RequiredA firm commitment to the mission of BYUPreferredOne year of box office experienceWhat we offer in return:This position comes with fantastic benefits, including:Employee assistance program, available to the employee and all members of their householdAccess to the libraryFree on-campus parkingFree UTA passDiscounts at the BYU Store and for many events at BYUTypical Starting Pay: $14 per hourThe actual compensation offered will take into consideration internal equity and may vary based on the candidate's job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.Required Documents:All Staff positions require a resume.Refer to the Job Posting for any additional required documents.Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.Brigham Young University is an equal opportunity employer, including disability and protected veteran status.Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!