Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2022 after spending 13 years as a State Farm team member, and today were a close-knit team of three. Im very family-oriented, and that naturally shapes the way our office operatessupportive, flexible, and focused on helping each other succeed.

I offer a Simple IRA, a health stipend, licensing reimbursement, and a healthy work-life balance for my team. In our agency, we look for team members who can juggle multiple responsibilities, stay focused on their goals, and appreciate a family-style environment where everyone pitches in.

If youre driven, dependable, and ready to grow, youll fit right in here.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Staci Werlau - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.