Customer Support Specialist

Job Title: Customer Support Specialist Location: Fayetteville, NC Job Type: Full-Time About the Role We’re seeking a dynamic and customer-focused Customer Support Specialist to join our growing team. In this role, you’ll serve as a key point of contact for customers, delivering exceptional service while helping drive business growth. You’ll play an essential role in building strong customer relationships, understanding client needs, and promoting solutions that create real value. If you thrive in a fast-paced, people-oriented environment, we’d love to connect with you. Key Responsibilities Provide in-person customer support with professionalism and enthusiasm Identify customer needs and recommend appropriate products, services, or upgrades Respond to inquiries related to pricing, products, and general information Contribute to individual and team sales targets through effective communication Maintain up-to-date knowledge of client offerings and promotions Deliver a positive and memorable customer experience at every interaction Qualifications 1–3 years of experience in customer service, hospitality, or sales. Strong verbal and written communication skills Excellent problem-solving abilities and composure under pressure Highly organized with strong attention to detail Positive, team-oriented mindset with a passion for customer engagement What We Offer Competitive compensation and benefits package Opportunities for travel (as applicable) A collaborative, energetic, and creative work environment Clear career growth opportunities within customer experience and sales Exposure to well-known, high-profile brands #J-18808-Ljbffr