Business Development Representative (Hospitality)

Business Development Representative

We're looking for a Business Development Representative to join our growing team in our Sydney office. You will be responsible for driving revenue growth by generating and qualifying leads for the sales department. In this role, you will be the first touch-point in the sales process for our potential customers.

Lightspeed's Outbound team is now in hyper-growth mode. Our process has been refined and optimized at a smaller scale in the last few years, now is the time to expand our team and our reach. We're not an ordinary company and we don't expect you to be either. So keep reading if you love the art of selling, delighting customers and have a natural affinity for technology!

What You'll Be Doing:

• Prospecting and identifying new business, primarily through telephone, email and in-person communication, by reaching out to companies' decision makers in order to present our services.
• Engaging and qualifying new leads through various channels (phone, email, text, social media, etc).
• Cooperating with our Account Executive team and be responsible for booking demonstrations of our various platforms for our ideal prospective customers.
• Collaborating with the Marketing/Sales team to develop new strategies for growth in our sales pipeline based on conversations and input you will be having in the market.
• Working to consistently meet clearly defined monthly, quarterly and annual goals.

What You Need To Bring:

We're looking for a candidate who has experience with the following:

• Experience in a sales or call centre environment, work experience in a target-based environment.
• Excellent customer service and telephone skills, including strong listening, verbal, and written communication.
• Tech savvy, but able to talk with and willing to help people who are not.
• An entrepreneurial and agile mindset, a bias toward action and an ability to pivot when required to meet business needs and goals.
• Experience with Retail/Hospitality point-of-sale systems or Technology is a bonus but not needed!

What's In It For You:

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that's creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

... and enjoy a range of benefits that'll keep you happy and healthy:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Work remotely from anywhere in the world for up to 60 days per year
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Dog-friendly environment
• Full self-service cafe and fully stocked fridge of different craft beers
• Awesome office space located in Redfern, NSW

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Who We Are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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