Technical Support

Senior Technical Services / Manufacturing Sciences AssociateAt Elanco – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.Making animals' lives better makes life better – join our team today!Your Role: Senior Technical Services / Manufacturing Sciences AssociateAs a Senior Technical Services/Manufacturing Sciences (TSMS) Associate, you will provide technical expertise and oversight for a portfolio of products produced at external contract manufacturers. In this role, you'll be responsible for advancing the "Science, Capability, and Control" strategy to ensure technical excellence, uninterrupted supply, and successful new product launches.Your Responsibilities:Champion the Continued Process Verification (CPV) program using statistical tools to ensure process robustness and preemptively mitigate manufacturing drifts.Drive the technical productivity agenda at assigned contract manufacturers, focusing on manufacturing efficiency, cost improvement, and gross margin enhancement.Support the technical governance framework, including change management, deviation investigations, and maintaining oversight of batch processing records and quality standards.Lead and oversee technical transfers and new product introductions, ensuring all processes are successfully validated and meet Elanco's manufacturing standards.Serve as a key technical interface for cross-functional teams and represent the TS/MS function during internal audits and external health authority inspections.What You Need to Succeed (minimum qualifications):Education: Bachelor's Degree or advanced degree in a Life Science or Engineering field (e.g., Pharmacy, Chemistry, Chemical Engineering, or Biochemistry).Experience: A minimum of 7 years of experience in Pharmaceutical/Chemical Production, Technical Science (TS/MS), Drug Development, or Quality Assurance.Proficiency in applied statistics for data analysis and process monitoring, alongside strong technical writing and project management skills.What Will Give You a Competitive Edge (preferred qualifications):Experience partnering with strategic contract manufacturing organizations (CMOs).Strong working knowledge of cGMP manufacturing environments and regulatory requirements across multiple health authorities.Familiarity with manufacturing data stewardship systems (e.g., Veeva or similar platforms).Advanced knowledge of pharmaceutical analytical testing and statistical software.Proven ability to lead interdisciplinary, multicultural teams and build strong external relationships.Additional Information:Travel: 15-25%Location: Indianapolis, Indiana - Hybrid Work EnvironmentDon't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!Elanco Benefits and Perks:We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:Multiple relocation packagesTwo weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)8-week parental leave9 Employee Resource GroupsAnnual bonus offeringFlexible work arrangementsUp to 6% 401K matchingElanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.