General Manager

Job Title: General Manager


Location: New York, NY
Hospitality Group is seeking an exceptional and experienced General Manager to lead one of its premier New York City locations.

Hospitality is a globally recognized hospitality brand known for its energetic atmosphere, elevated dining experiences, and trendsetting concepts that blend luxury dining, nightlife, and exceptional service. With acclaimed locations across major markets and a reputation for excellence, Group continues to redefine upscale hospitality through innovation, culture, and unforgettable guest experiences.

The General Manager is responsible for the overall success of the restaurant, leading every aspect of operations while cultivating a culture of hospitality, accountability, and excellence. This role is ideal for a strategic, hospitality-driven leader who thrives in high-volume, upscale environments and is passionate about building high-performing teams, delivering exceptional guest experiences, and driving financial results.

Backed by one of the most respected organizations in the hospitality industry and supported by more than 15 years of operational success, this opportunity offers the stability and resources of an established national brand combined with the creativity, sophistication, and energy of a premier dining destination.

We are seeking an inspiring leader who sets the standard for operational excellence, leads with integrity and confidence, and creates an environment where both guests and team members feel valued. The ideal candidate is equally comfortable leading from the floor during peak service and analyzing business performance to identify opportunities for continued growth.

You will oversee all restaurant operations while partnering with corporate and executive leadership to execute strategic initiatives, develop future leaders, drive profitability, and ensure every aspect of the business reflects the elevated standards and culture that define the Group Hospitality brand.

Strong operational expertise and financial acumen are essential-but the most successful General Managers also possess emotional intelligence, a genuine passion for hospitality, and an unwavering commitment to developing people while creating memorable guest experiences.

Benefits:
• Bonus potential tied to store performance
• Monthly discretionary bonus opportunities
• Health insurance eligibility after 30 days of employment
• Multiple health plan options available
• Dental, vision, and voluntary life insurance
• 401(k) enrollment available after 30 days
• Short-term disability and flexible spending accounts
• Paid sick leave and vacation
• Generous employee discounts on dining, retail, hotels, and entertainment
• Career development and continued professional growth opportunities

Day in the Life:
• Lead all aspects of daily restaurant operations to deliver exceptional guest experiences and operational excellence
• Build, mentor, and develop a high-performing management team while fostering accountability, hospitality, and career growth
• Hire, train, coach, and develop both management and hourly team members to achieve operational excellence
• Drive financial performance by managing sales, P&L performance, budgets, labor, food and beverage costs, inventory, and overall profitability
• Maintain a strong presence on the floor, leading by example during service and ensuring elevated hospitality standards
• Develop staffing strategies, oversee recruiting efforts, and support hiring, onboarding, and leadership development
• Analyze financial reports, KPIs, and operational metrics to identify opportunities for continuous improvement and revenue growth
• Ensure brand standards, cleanliness, organization, and presentation are consistently executed throughout the restaurant
• Build meaningful relationships with guests while proactively resolving service concerns and enhancing the overall dining experience
• Partner with corporate and regional leadership to implement strategic initiatives, maintain brand consistency, and achieve operational objectives
• Foster an engaging, positive, and performance-driven culture that attracts, develops, and retains top hospitality talent

Requirements:
• 5+ years of restaurant management experience, including at least 2+ years as a General Manager in upscale, luxury, or high-volume dining environments
• Proven success leading large teams while consistently delivering strong financial and operational results
• Strong understanding of P&L management, budgeting, labor planning, inventory controls, and restaurant financial metrics
• Demonstrated ability to recruit, coach, mentor, and develop management teams and future leaders
• Exceptional leadership, communication, interpersonal, and organizational skills with the ability to inspire and motivate others
• Professional presence with a passion for delivering elevated hospitality and exceptional guest satisfaction
• Hands-on leadership style with a visible and engaged floor presence
• Ability to thrive in a fast-paced, high-energy, service-driven environment while maintaining composure under pressure
• Passion for hospitality, operational excellence, and creating world-class dining experiences
• Availability to work nights, weekends, and holidays as needed