Director of Contact Center - Banking Operations
The State Bank and Trust Company
The State Bank and Trust Company is hiring a Contact Center Administrator in Defiance, OH. This role leads daily contact center operations, coaches staff, and drives customer experience improvements across channels. Ideal candidates have 5+ years in contact center leadership, strong analytics, and proven ability to optimize processes using CRM and workforce management tools. Strong communication and cross-functional collaboration are essential. #J-18808-Ljbffr The State Bank and Trust Company
Vacancy posted 1 day ago
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