Customer Service Assistant

Job Summary We are seeking a friendly and dependable Customer Service Assistant to support customers, answer questions, and help create a positive customer experience. This role is ideal for someone who enjoys working with people, learning new skills, and contributing to a professional and team-oriented environment. Responsibilities Answer questions about products, services, and company offerings. Listen to customer needs and provide helpful information. Recommend appropriate products or services when applicable. Support customer follow-ups and ongoing communication. Help maintain positive customer relationships. Assist with customer engagement and promotional activities. Maintain organized records of customer interactions. Communicate customer questions and feedback to team members. Help ensure customers receive timely and professional assistance. Support team members with daily customer service activities. Collaborate with colleagues to meet customer service goals. Participate in ongoing training and professional development. Qualifications High school diploma or equivalent required. Strong communication and interpersonal skills. Friendly, patient, and customer-focused attitude. Positive attitude and willingness to learn. Strong listening and problem-solving abilities. Comfortable interacting with customers and the public. Good organizational and multitasking skills. Reliable, adaptable, and professional. Previous customer service, sales, retail, hospitality, or similar experience is a plus but not required. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service experience Performance-based growth opportunities Employee recognition programs Ongoing mentorship and coaching #J-18808-Ljbffr