Accounts Receivable Lead

Overview Accounts Receivable Lead – Oversee customer account accuracy, collections, reconciliation, GL adjustments, deduction management, and team guidance. Compile monthly reporting on AR health and customer metrics. Lead improvement of deduction management and enhance customer experience. Responsibilities Collaborate with finance to perform root‑cause analysis of deductions, document deduction processes, identify process gaps across departments, and propose efficiencies. Lead AR staff and ensure KPI requirements are met. Manage customer accounts, generate statements, invoices, and credit memos, and review for accuracy. Initiate collection activities with customers to address account delinquencies promptly. Maintain aging accounts within acceptable limits and minimize bad debt. Identify root causes of late payments and recommend process improvements to prevent recurrence. Conduct invalid discount reviews and resolve issues. Prepare escalation reports for management outlining timelines and action plans. Perform AR staff tasks as needed. Perform additional duties as assigned. Required Qualifications High School Diploma or GED. 5–7 years of experience in accounts receivable, credit, and collections, with a background in B2B collections and cash applications. Advanced proficiency with computer applications such as Microsoft Office Suite (especially Excel) or a comparable ERP/financial accounting system. Ability to use professional judgment and reasoning when making business decisions. Strong mathematical, analytical, and critical‑thinking skills. Excellent organizational skills and ability to handle multiple priorities. Experience working in a fast‑paced, high‑volume environment. Self‑starter with strong attention to detail. Excellent verbal and written communication skills, with the ability to interact with customers and internal departments efficiently and professionally. Preferred Qualifications Experience with JD Edwards ERP. Location Duluth, GA EEO Statement DiversiTech is an Equal Opportunity Employer. The above statements describe the general nature and level of work. Reasonable accommodations may be made for employees with disabilities. #J-18808-Ljbffr Diversitech