Spanish Medical Interpreter

Job Title Spanish Medical Interpreter Summary Full‑time, on‑site position in Springfield, MA. Department: Interpreter Services. 40 hours per week. Status: Non‑Exempt. Minimum Requirements Associate’s degree or high school diploma, or equivalent background and experience. Complete fluency in English and the target language. Experience in a broad medical field or completion of a medical interpreter training program. High level of oral and written communication skills in both target language and English. Ability to prepare effective reports and give presentations to large groups. Professional appearance and demeanor, capable of interacting positively with patients, staff, visitors and the general public. Discretion in handling confidential information. Self‑directed, problem‑solving, and decision‑making skills in the patient’s best interest. Strong organizational skills and computer proficiency (track patient flow, word processing, scheduling). Responsibilities Interpret in verbal, sight‑interpretation, and written modes with highest accuracy and completeness. Select the appropriate mode of interpretation for each situation. Self‑correct, understand own linguistic limitations, and seek clarification. Pick up cues from participants regarding level of understanding and need for clarification. Write reports and translate as required. Act as intercultural mediator when communication is compromised by culture‑bound messages, avoiding generalizations and stereotyping. Use culturally appropriate behavior and select appropriate times to clarify or interject while respecting the encounter’s goals. Maintain professional distance and integrity; diffuse conflicts by remaining calm and impartial. Clarify instructions, follow up diplomatically and effectively. Advocate for patients by encouraging referrals to patient navigators or managers when concerns arise. Explain the role of the interpreter and the complexity of the clinical encounter to patients, providers, and medical staff. Skills & Attributes Strong understanding of the target language’s regional accents and linguistic styles. Advanced writing skills and understanding of translation process. Friendly, reliable and professional in behavior and appearance. Excellent interpersonal skills, able to establish and maintain effective working relationships. Awareness of personal values, beliefs and cultural characteristics that may create conflict; ability to acknowledge and withdraw when necessary. Ethics & Professionalism Understand and abide by health center policies on patient confidentiality, informed consent, non‑discrimination, and the interpreter’s code of ethics and standards of practice. #J-18808-Ljbffr Caring Health Center, Inc.