Sr. Key Account Manager

Sr. Key Account Manager

Tosoh Quartz is a global leader in high-precision silica glass products, where innovation and quality drive our success in the semiconductor industry. As part of the diversified Tosoh Corporation family, our teams in the US and the UK collaborate across continents to deliver cutting-edge semiconductor industry solutions through advanced engineering and a commitment to continuous improvement. With over 300 dedicated employees and a reputation for excellence, we offer a dynamic environment focused on developing new products, fostering professional growth, and shaping the future of technology.

Senior Key Account Manager

We are seeking a Senior Key Account Manager to lead the global commercial relationship with one of our top-tier semiconductor customers. This role provides full ownership of a large, complex account and is ideal for experienced semiconductor sales professionals who value long-term customer partnerships, bring discipline to execution, and know how to align internal teams to consistently deliver on customer commitments.

Key Responsibilities:

• Own the end-to-end commercial and account relationship with Intel across fabs, regions, and functional stakeholders.
• Serve as the primary interface with customer's Quartz Commodity Management organization, ensuring alignment, responsiveness, and consistent execution.
• Meet or exceed annual revenue and budget commitments for customer globally.
• Operate effectively within customer's scorecard-driven supplier management framework, including quality, delivery, responsiveness, cost, and escalation management.
• Lead Quarterly Business Reviews (QBRs) and routine operational reviews with customer's stakeholders.
• Maintain an 18-month rolling global forecast in close partnership with internal planning, manufacturing, and operations teams.
• Identify and secure quartzware opportunities associated with new tools, process changes, and future technology nodes.
• Manage customer-specific programs, including:
• Supplier Report Card performance
• SPARC program participation and compliance
• Consignment and inventory programs, including reconciliation and cycle counts
• Act as the internal single point of accountability, driving cross-functional execution across Engineering, Quality, Planning, and Operations.
• Provide concise, disciplined weekly account reporting to the Vice President of Sales.
• Maintain consistent, executive-level communication and professionalism during audits, escalations, and performance reviews.

Ideal Candidate Profile:

• 7+ years Semiconductor industry experience required; prior direct Intel experience or long-term Intel supplier experience is a plus.
• Demonstrated success managing a large, complex Tier-1 OEM account with structured governance and clear performance expectations.
• Familiarity with the pace, rigor, and accountability typical of major semiconductor OEM customers.
• Comfortable operating in capacity-constrained and limited-pricing environments.
• Demonstrated success leading cross-functional efforts, resolving issues, and driving outcomes without formal authority.
• Engineering or technical background is a strong plus but not required; technical depth is supported by internal teams.

Work Style & Expectations:

• Disciplined, organized, and execution-focused.
• Direct communicator who values clarity, follow-through, and documentation.
• Calm, credible, and professional under pressure, particularly during escalations or performance reviews.
• Highly responsive and comfortable with frequent customer interaction.
• Willing and able to spend time onsite at customer locations as needed.

Location & Travel:

• Portland preferred but not required.
• AZ, TX or CA-based candidates welcome.
• Hybrid or remote work arrangements are acceptable based on customer coverage and onsite engagement needs.
• Limited domestic and international overnight travel required, with regular onsite Intel presence expected.

Why You'll Love Working at Tosoh Quartz

Located in the beautiful Pacific Northwest, Tosoh Quartz offers a comprehensive benefits package designed to support your health, financial well-being, and long-term growth, including:

• Comprehensive health and wellness benefits
• $500 annual wellness reimbursement
• 401(k) with Company match
• Generous PTO accrual and 10 paid holidays
• Tuition reimbursement
• Dependent scholarship and education assistance
• Columbia Sportswear Employee Store access
• Additional perks that make Tosoh Quartz a great place to build your career

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Please note: All applicants who receive a conditional offer of employment will be required to successfully complete pre-employment drug and background screenings.