Ivanti Developer
Akaasa Technologies
Ivanti Developer
Atlanta, GA remote
Need an Ivanti Developer with 2+ years experience . Under broad supervision, configures, customizes, enhances, and supports the Ivanti Neurons for ITSM platform. Works with business users, OIT teams, and project stakeholders to translate service-management requirements into workflows, business rules, forms, automation, integrations, dashboards, reports, and service catalog solutions. Supports testing, releases, production deployment, troubleshooting, documentation, and ongoing platform operations using ITSM/ITIL practices. Experience with comparable enterprise ITSM platforms such as ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus may be considered.
MANDATORY MUST HAVE:
Hands-on experience configuring, developing, or supporting an enterprise ITSM platform.
Ivanti ITSM / Ivanti Neurons
ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus (at least one of these platforms may be considered in lieu of Ivanti exp)
Agile/Scrum, CI/CD, or DevOps
JavaScript
SQL
REST APIs/JSON
Understanding of ITSM/ITIL processes, including Incident, Service Request, Change/Release, Knowledge, and Service Catalog management.
Vacancy posted 2 days ago
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