Dental Treatment Coordinator

We’re searching for a friendly Dental Receptionist/Treatment Coordinator to ensure dental patients’ appointments are properly booked, rescheduled, or canceled based on their needs. Duties include inputting patient information into our computer system, answering patients’ inquiries, and coordinating referrals to other dental professionals. Discussing patient benefits and co-payments You should be able to generate billing statements as well. You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist. Finally, a top-performing dental receptionist will do all jobs so that the dental office runs smoothly.

Dental ReceptionistDuties & Responsibilities

• Welcoming and greeting patients in the office.
• Scheduling or canceling appointments.
• Assisting patients with filling out paperwork.
• Preparing and verifying patient's insurance benefits and eligibility.
• Keeping track of recent treatments and procedures and updating patient data.
• Setting up follow-up appointments and sending out phone reminders.
• Getting in touch with medical insurance companies to see if patients needed to pay co-pays.
• Verifying payment methods and collecting money as necessary.
• Answering phones, photocopying, filing, and faxing are common office chores.

Dental ReceptionistRequirements

• GED or high school diploma.
• It is helpful to have a certification in office administration, medical administration, or a comparable profession.
• Working experience in a dental office is required.
• Dental terminology is well-versed.
• Dental practice management software expert (Dentrix).
• Working understanding of administrative procedures in general.
• Telephone etiquette is important.
• Outstanding organizational abilities.
• Outstanding customer service abilities.