Medical Assistant (Clinical Partner)

HarmonyCares Clinical Partner (Medical Assistant)

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our mission is to bring personalized, quality-based healthcare to the home of patients who have difficulty accessing care. Our shared vision is that every patient deserves access to quality healthcare. Our values are that the way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Responsibilities

The Clinical Partner (Medical Assistant) will assist Harmony Cares Primary Care Physicians, Nurse Practitioners, and Clinical Teams in the delivery of primary health care and patient care management in a residential setting.

Essential Duties and Responsibilities

• Supports mission, vision, and core values which include but not limited to delivering compassionate support, attention, and assistance to patients, families, and members of the team
• Supports patient care through clinical partnership with Nurse Practitioners, Physicians, and Care Management Teams
• Coordinates daily travel itinerary and transports clinicians to scheduled appointments
• Prepares patients for examination and treatment; may at times include preparing patients for minor procedures
• Secures patient consent forms, records patient care documentation accurately and in a timely manner
• Coordinates patient care as directed by Clinicians, company standards, and policies
• Respects patient confidentiality at all times and treats patients with courtesy and respect
• Performs phlebotomy (venipuncture only), EKG, or any other procedure as requested by Clinician
• Labels, stores, and properly packages specimens for lab delivery
• Assists in identifying and closure of quality gaps
• Documentation and updating of patient care plans, as well as SDoH (Social Determinants of Health) and other assessments within the patient chart or electronic medical record
• Required to maintain compliance with CLIA (Clinical Laboratory Improvement Amendments), OSHA, and HIPPAA guidelines
• Prepares and maintains supplies and equipment for treatment (supply inventory, medical bag, and car) (where applicable)
• Ensures company vehicle is clean and proper periodic maintenance schedule is followed (where applicable)
• Attends required meetings and in-services

In this role, you may work with:

• Primary Care Physicians
• Nurse Practitioners
• Clinical Teams
• Patients
• Patients Families

Qualifications

Required Knowledge, Skills, and Experience

• High School graduate or GED equivalent
• Graduate of an accredited Medical Assistant, Phlebotomy, EMT, related medical education/training program or 1 year of experience serving as a Medical Assistant or Phlebotomist
• Current CPR certification that meets Company guidelines
• Knowledge of medical terminology
• Basic computer literacy, including EMR, iPad, and GPS experience
• Strong interpersonal communication and customer service skills
• Must maintain a valid driver's license and good driving record

Preferred Knowledge, Skills, and Experience

• Certified Medical Assistant
• Six months of experience in patient care, preferably geriatric care
• Strong Phlebotomy skills
• Desire and ability to obtain MA certification with 180 days of hire

Conditions of this role to be aware of...

• Full range body motion including handling/lifting patients
• Ability to drive up to 150 miles daily in urban and/or rural setting
• Ability to lift/carry items weighing up to 50 lb
• Ability to read and understand road maps
• Sit or stand for long periods of time

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.