Supervisor, Inventory Control and Quality Assurance

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. 

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. 

Visit dsv.com and follow us on LinkedIn and Facebook .

Location: USA - Northlake, East Catherine Court 

Division: Solutions 
Job Posting Title: Supervisor, Inventory Control and Quality Assurance 
Time Type: Full Time

Shift: Nights - Mon- Fri

POSITION SUMMARY 

The Supervisor, Inventory Control and Quality Assurance is responsible for maintaining perpetual record integrity in distribution to ensure inventory accuracy through the administration of the cycle count program and the thorough analysis and response to miscellaneous issues and receipts. The Inventory Supervisor is also responsible for overseeing the functions performed by inventory associates and other such staff.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Implement space utilization plan to meet prescribed cost and service standards.
• Monitors the space layout plan to ensure it continues to meet company standards.
• Implement and effective product locator system and update as necessary.
• Delegating work and responsibility to subordinates.
• Oversee scheduled shifts and evaluating the working of inventory staff and subordinates.
• Analyzes daily cycle counts and reconciles any discrepancies between physical count and perpetual record.
• Analyzes directed cycle counts and reconciles any discrepancies between physical count and perpetual record
• Audit the daily error report and make corrections as necessary.
• Analyze and publish monthly data from WMS reports indicating monthly and year-to-date totals of cycle count dollar variances.
• Analyze stock change in/outs transactions on material for validity to the product structure.
• Analyze miscellaneous receipts and issues and take corrective action as appropriate.
• Distribution leader for Physical Inventory.
• Gain complete knowledge of the on-line Inventory Audit Trail to facilitate any research toward corrective action.
• Prepare monthly report signifying major problems and updates on projects or assignments.
• Perform other duties as assigned (In transit report, shipping adjustments, etc.)
• Assist with associate relations and training.
• Audit warehouse daily for compliance with safety, security, and quality principles and rules. Maintain a clean, neat, and orderly work area. Promote safety among work crew.
• Transmit e-mails to DSV representatives and clients (when required), write corrective/preventive actions, complete reports for operations manager, follow-up with attendance reports, write counseling memos and write/perform evaluations. All communications must be accurate and professional.
• Conduct daily startup meetings, encouraging associates to provide feedback and work as a team and help with their development (training), coordinate operations with manager to ensure completion of daily objectives, report and discuss any internal or external issues that involve the operation.
• Provide good communication and motivational techniques and ensure all company rules are followed. Provide management with information regarding labor/equipment needs to meet customer demands. Develop team leaders and ensure that associate expectations are met.

OTHER DUTIES

• Performs other duties as required
• Assist management as needed
• Able to work flexible schedules, including nights and weekends, as required by the operation. Participate in established cross training matrix activities with the opportunity to improve their knowledge in multiple areas / departments and be able to assist as a backup associate when the need may rise.

SUPERVISORY RESPONSIBILITIES

• Responsible for the inventory leads, associates and CSR within the department.

• Ensures training and development for associates knowledge of product placement and equipment usage

SKILLS & ABILITIES

Education & Experience:

• Must have a high school diploma or general education degree (GED).
• 1 year experience working in a logistics/distribution/relevant environment.
• Able to operate MHE

Computer Skills:

• Basic computer skills and MS Office Applications.
• RF Scanners
• WMS Functions
• Microsoft Excel

Certificates & Licenses:

• Quality related certifications preferred.
• Satisfactory completion of forklift training program

Language Skills

• English (reading, writing, verbal), Bilingual English/Spanish preferred.

Mathematical Skills

• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.

Other Skills

• Effective communication skills.
• Good supervisory and people skills.
• Ability to develop work instructions, procedures, and visual aids to support the operation.
• Work extra hours as dictated by business needs.
• Train and/or certified in common inventory management, methodologies and tools like six-sigma and lean.
• Ability to develop and sustain effective and energized working relationships with leaders to influence and align people at all levels.
• Demonstrated ability to teach, coach, mentor, and support project team members to learn and master continuous improvement concepts and skills in an indirect supervisory relationship.
• Strong planning, organizational, and problem-solving skills.
• Must be analytical and result orientated.
• Must be able to foster continuous improvement.

CORE COMPETENCIES

Independent Contributor

☐Accountability

☐Communication / Building Partnership

☐Customer Orientation

☐Developing Oneself

☐Drive for Results

☐Embracing Change

☐Problem Solving

☐Professional Competencies

PHYSICAL DEMANDS

Frequently

• Bending , stooping, kneeling and crouching
• Utilizing computer and telephones; including close vision and distance vision.

Constantly

• Walking and standing for up to 8 hours per day.

Ability to Lift/Carry and Push/Pull

• 21-50 pounds

• Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements:

• Wear PPE when necessary, follow safety standards.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

For this position, the expected base pay range is $66,528.00 – $83,160.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on us.fitly.work . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .