Customer Retention Specialist: Renewals & Upsells
GAC 2022
Guardian seeks a Customer for Life Specialist to deliver superior service and implement retention strategies for customers at risk of cancelling. You will negotiate renewals and upsell, aiming to secure renewals and revenue while preserving customer satisfaction. Responsibilities include meeting retention goals, reducing churn, and collaborating with sales and operations to retain business. Strong communication, calm handling of difficult calls, and excellent organization are essential. #J-18808-Ljbffr GAC 2022
Vacancy posted 4 days ago
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