Admissions Representative

Company Overview:

Long Island Nail Skin & Hair Institute is a premier beauty education destination, offering cutting-edge programs in esthetics, nail technology, waxing, and advanced esthetics. We are seeking a high-energy, bilingual (Spanish/English) sales professional to own our entire admissions processfrom the first phone call to the final signature on the enrollment contract.

The Opportunity:

This is a full-cycle sales role. You are not just a call-center rep; you are the ambassador of our brand. You will take warm inbound inquiries, build relationships over the phone/text/email, invite prospects onto our campus, conduct high-impact tours, and close the deal face-to-face.

You must be equally comfortable selling over the phone and walking a parent and student through our classrooms. Your conversion rate is measured from inquiry ? tour ? enrolled start. We need a bilingual closer who can pivot from a 19-year-old texting about nail art to a 40-year-old calling about financial aidall while hitting aggressive monthly enrollment targets.

Key Responsibilities:

1. Multi-Channel Lead Engagement (Phone, Text, Email)

Respond immediately to all web inquiries and inbound calls (warm leads only).

Make 50-70 outbound calls/texts/emails daily to follow up, confirm appointments, and nurture hesitant prospects.

Use our CRM religiously to track every touchpointno lead goes cold on your watch.

2. Campus Tours & In-Person Selling (The "Close" Zone)

Conduct dynamic, personalized campus tours for prospects and their families.

Tailor each tour to the prospect's demographichighlight creative freedom for younger students, and job placement/ROI for career-changers.

Handle in-person objections on the spot (financing, time commitment, fear of failure).

Enroll students on the spot after the touryou will have the authority to discuss start dates, payment plans, and finalize paperwork immediately.

3. Bilingual Fluency (Spanish/English) Non-Negotiable

Conduct all calls, emails, texts, AND in-person tours in either language flawlessly.

Translate financial aid discussions and enrollment paperwork for Spanish-speaking families so they feel 100% confident in their decision.

4. Target Hitting & Metrics

Own your pipeline from top to bottom. You will have clear monthly goals for:

Tours scheduled and conducted.

Enrollment contracts signed.

Show-rate (prospects who actually show up for their tour).

You are held accountable to conversion ratios: Inquiry ? Tour, and Tour ? Enrollment.

5. Administrative Enrollment Duties

Complete all enrollment paperwork accurately with the student.

Collect deposits and schedule start dates.

Hand off enrolled students to the Education Department with a warm transition.

Who You Are:

A Full-Cycle Closer: You don't just set appointments; you close them. You are just as persuasive in person as you are on the phone.

Polished & Presentable: When you lead a tour, you represent our brand. You dress professionally, speak confidently, and command a room.

Demographic Chameleon: You can talk to an 18-year-old straight out of high school and their skeptical parents in the same conversation, addressing both their concerns simultaneously.

Bilingual: You switch between Spanish and English mid-sentence without breaking your sales flow.

Resilient & Fast-Paced: You handle rejection, hang-ups, and "I need to think about it" with graceand you follow up relentlessly until you get a definitive yes or no.

Tech-Savvy: You can juggle a CRM, text messaging platform, and email inbox while keeping a smile on your face during a tour.

Qualifications:

Minimum 2+ years of inside sales, retail sales, or admissions experiencewith proven in-person closing experience (retail management, car sales, real estate, or previous admissions roles are ideal).

Bilingual (Spanish/English) fully sales-fluent in both.

Proven track record of hitting or exceeding sales targets. Please include your average monthly close rate and number of deals closed on your resume.

Experience with CRM software and high-volume communication tools.

Compensation & Benefits:

Hourly Base: Competitive, based on experience.

100% Warm Leads: You never cold-call. Every lead has already asked for information.

Autonomy: You own your schedule, your pipeline, and your tours. We give you the leads; you bring the closing skills.

Career Growth: Top performers are first in line for Senior Admissions or Management roles as we expand.